Awesome car selection. Great value. Wonderful customer service. We have purchased two cars here with ease and confidence. Dave really listened to our needs and matched us with vehicles we love.
Never any pressure.
Best car buying experiences ever!!
by a highly satisfied cutomer from ballston spa, ny
September 1, 2017
We are a third generation customer of the Mangino family and have always received stellar service with the utmost care and respect, from each and every member of their staff and individual teams, be it sales, service or administrative. They have taken the time to get to know each of us through the years and have always offered the personal aspect of customer care that exceeds each and every expectation that is ever had. This recent purchase was one that I have dreamt of for more than 2 decades and it was with great excitement that I finally chose to make it happen. And I can honestly say that it is because of the patience and the kind guidance that was willingly and consistently offered by so many of the folks at Mangino Buick and GMC, that it came to fruition so easily, rapidly and beautifully. The most touching part of this experience was receiving the many genuine and sincere hugs, handshakes and warm smiles that spoke volumes about how this dealership truly values the folks who walk through their door. When you become a Mangino customer, you become part of the Mangino family and are treated with honesty, integrity, sincere caring and respect. That is the Mangino way without question and they stand by that credo in all facets. That is why we are third generation customers and will never go any place else.
I have been a customer at Mangino's for nearly 20 years now. This place is the absolute best around. Nicest people in the car business you'd ever want to meet. Ralph Mangino Jr is a class act and has always treated me with the utmost respect. Same for the service department led by Mike Howell.
Had car serviced yesterday and picked it up this morning. One of the new service advisors named Brian took care of me and provided great service. He went over the bill in detail with me to show what was done in spite of the service area being busy on a Saturday morning.
Facility is absolutely beautiful and the people who work there make any experience at Mangino's a pleasant one. I won't buy or service a vehicle anywhere else and will continue to be a loyal customer until I retire in 13 years and move out of state.
I encourage anyone who reads this to give them a try if you haven't done so already. You will NOT be disappointed !!!!
Ralph, Jr has maintained the dignity of the dealership that his father built. Both he and his sisters manage their dealerships with integrity, honesty, and friendliness. I don't see myself doing my auto business anywhere else.
Saturday afternoon, 20 degrees outside and getting colder and my drivers window will not go up. I call around and find Northstar Chevy service department is open until 5. Place a call and head down they are more than willing to help.
I cannot say enough about the customer service received. The service manager and parts department associate worked together to "muscle" the wind and get it closed. They looked to see if they had the parts to repair while I wait. Part was in stock, able to work me in and my truck was back to me in a few hours.
All I can say is great customer service focus, friendly and knowledgable staff. Highly recommend if you need service on your GM vehicle see the service and parts department at Northstar Chevy.
This was the best car buying experience that I've ever had. Mark and Sue were a pleasure to work with. They are both very helpful and knowledgeable without any pressure. They had the best deal on the vehicle that I was looking for. They took care of everything. The vehicle was clean and had a full tank of gas when we went to pick it up. I definitely will go back to them the next time I need a car.
Although I did not end up purchasing a vehicle from Mark, it was only because the timing did not work out. I was looking for a very specific vehicle and Mark was in constant contact with me about it. His level of customer service is hard to find. If you are in the market for a used vehicle, I would highly recommend giving 2010 Auto Sales a shot. You won't regret it.
My visit to Northeast Acura was a first, not having purchased an Acura in the past. The salesperson, Emily Famulare, greeted me with a smile, and proceeded to explain the workings of the RDX, went over my many questions with precise answers, pointing out features that made me decide to purchase. The test drive really "sealed the deal" for me. Throughout the rest of the process, Emily, and other associates, acted professionally, courteously, in a warm, friendly manner. Five stars to Northeast Acura!
I just wanted to share my amazing experience.
I purchased a car 18 months ago from Goldstein Jeep in Latham. It was totally by chance that I ended up there to look at cars. I had been to several dealerships, as my lease was ending and needed a car. It was truly a wonderful experience . My salesman, Mike Davey was great. He listened to what I was looking for and what I wamted to spend. The whole sales team was amazing. Then I went on to work with the finance team that was also an amazing experience. You are THE CUSTOMER when you're buying a car at GOLDSTEIN. Your salesman doesn't move away from you to wait on another customer
It has been a year and a half since my Purchase and I walk in the dealership to have my car washed every few weeks and every single person says hello to me -every person that I encountered throughout my sale remembers me. I just had my first experience with the service department and I have to say I'm once again I'm amazed. I know I've use that word a lot but there truly is no other way to say it.
It must be an amazing place to work because every single employee that you encounter when you visit that dealership is happy.
I counted on the previous reviews when first going into this dealership. I am very happy to say that I will be continuing my business with Wedekind! The day I went in to meet with salesman Felice, him and the rest of his team were a great weight lifted off my shoulders. Everyone in the facility worked as hard as they could to make sure I left in a safe, reliable vehicle for my family. What only made it better is that it was the exact car I wanted and they worked with me on the payments to get me where I wanted to be. I would and do recommend this facility to anyone looking to purchase a vehicle. Thank you again Felice and the rest of the team for all the amazing work.
*I only did not rate the Quality of Repairs because I have not yet had any service done on my vehicle.*
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