If you are new to the area, you won't find a better dealership. They don't have the "You're just another customer" attitude. If I had to sum up my dealership experience in three words it would be "Friendly and Fair".
a/c went out while on a trip with elderly parents.Contacted Pioneer while driving on interstate headed south for vacation.They got me right in,found the problem and I was back on the road.Staff was friendly and repairs were performed in a very timely manner at a reasonable price compared to what I had paid previously in Cleveland for similar repairs.
Our sales men, was up front and honest if he could not answer any of my questions. Then he went and quickly found the answers out and relayed the answer to me. All of the staff at the dealership was helpful and willing to do anything to make our experience amazing.
I bought a 2015 GMC Terrain because I wanted a newer vehicle with AWD. I've enjoyed having my Terrain so far. It has a smooth ride and I love all the options it has on it. Received great service throughout the process of buying it and with the insurance agents they have on site.
Knowledgeable,Friendly, Courteous And Always Willing To Make A Deal On Buying Or Trading , That,s The Hupp Way. No Pressure Along With A Good Cup Joe ! This Was MY 3rd Purchase With Many Happy Returns !
It was a very good experience. Very friendly and accommodating people. They made the sale very easy and quick. The salesman agreed to everything I asked. I think everything worked well for both of us. That is what makes everyone happy.
After searching for a truck for quite a while I found this dealership and they had very clean well serviced vehicles. I decided to fly out from my state just to buy from them. A nice man named Ray picked me up 2 hours away from the dealership right at the airport and brought me there. I met with RJ and Jason who helped me through the whole process and honestly spoke about every detail they knew about their vehicles. Very happy with everything the dealership had to offer. Drove out of there with my truck 10hours straight back home. Drove like a dream. Best truck I have ever bought. I would definately recommend going here. Long trip well worth taken
I couldn't be more happy with the service of Jason, R.J. and Rocky. They were very helpful, willing to negotiate, and and gave us a great deal. They really went out of their way to get us just the right loan for the truck we wanted. I really prefer using local services, and I would highly recommend Hupp Auto.
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