The process was smooth! They helped us out with a trade in. Ajaye was really helpful in helping us get our car we are really glad we were able to work with him! Overall great customer service! Would highly recommend! Also Mimi was very helpful as well making our process smooth
There is lot of Aloha spirit and team work here. We certainly loved that. The sales team listened to what we were looking for in our car & our budget. The recommendations of each suggested cars were on point. As we talked even more of our needs & the type of the car taught we were looking for our Salesman suggested a car that was exactly what we were looking for. #1 priority was gas efficiency since I would be driving from one side of the island to the other side on a daily basis. The Hyundai Ioniq was the perfect fit for a small family of 4. Again Mahalo to everyone that helped us.
Francis was our guy who helped us get the car we wanted and the payments we were looking for which were lower than we expected. He was really patient and understanding with us. Not to mention he???s a pretty funny and relatable guy! overall, our experience here have been great and this is our second car for them!
This is by far the best experience I've had at a dealership. Buying groceries when you forget your list at home is harder. I was welcomed like family and treated as an equal during my visit and that itself was worth the trip. There was no running around or fillers saying "well... this or that" and it was amazing. I cannot thank these people enough for their help with me purchasing a GMC Acadia Denali. You guys are awesome!
U'ilani, my service advisor, did a GR8 job of advising me of the status of my vehicle. I took my vehicle in for service in December of 2016. She always kept me advised of what was going on, which I REALLY appreciated! Her customer service is on point! I would go back there mainly bcuz of her professional service!! Mahalo Much for ALL of help & services, U'i ¿ Hau'oli Makahiki Hou ¿
My salesman Isaac Magofna was absolutely awesome!! I will definitely recommend family & friends to see him. He made our buying experience fast & easy. He made sure we were happy the whole way. Mahalo Isaac!
Roger is the guy to work with if you have the opportunity to buy a car. He is knowledgeable and very personable. We went in just expecting to test drive a new vehicle and he worked with us to get the numbers right and stayed well past closing to ensure we could take the car home same day. We have nothing but good things to say about our experience and still can't find a better deal either here on Oahu or on the Mainland. We're very happy with our experience!
I made initial contact with the dealership via the Internet and the GMC website. I was contacted (at my request) via email, then a follow-up phone call to make a time to see the truck. When I came to the dealership, I was introduced to Ray Guinto, and we chatted about my wants in a vehicle. Then we chatted about life in general, and discovered mutual friends. There was no pressure; no sales pitches; and he spent over an hour and a half with me while I looked at EVERY (!) Canyon on the lot. I finally gravitated to one in particular, and now I own it. He and the rest of the team (manager and finance personnel) treated me like family; explained everything I needed to know...all in a calm and comfortable atmosphere. Highly recommend Honolulu Buick GMC Cadillac, and Ray in particular, for a no pressure shopping experience.
This was my first time in a car dealership and my experience working with Raymond was very professional, but fun! There was no pressure to buy and the process of getting our car was fast and easy! Yay😃
The moment I stopped by here, I was not really planning to buy a car. However, EJ was really helpful and persuasive. EJ tried to get what I wanted and he was successful to get me the perfect car I wanted.
And the atmosphere in the dealer shop was friendly. People were kind and EJ and one of people there even asked me to have some sushi, probably that was about time they had a lunch together.
At the end of conversation and procedure, I finally decided to buy a car, my new Passat there. And I am sure I will recommend this place to my friend, and I will probably stop by when I want to change my car in the future.
Jessica is awesome! She is ALWAYS friendly and helpful. The day I came in , she was the only one working the intake desk. She handled all the customers and more! I wish someone had stepped up to handle the next person in line (kind of like they do in the stores when lines are long). Not that Jessica couldn't handle it-it was that she shouldn't have to handle it on a Saturday when there are more people coming in for service.
I dropped my car off for scheduled maintenance and safety recall. If not for these 2 mandatory service visits I would not have occasion to visit the dealership. My car has given me ZERO problems since the day I drive it off the lot.
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