I have been going to dieffenbach for the past 3 years has given my car excellent service anyone that complains otherwise is just a disgruntled person.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
EXCELLENT SERVICE,FRIENDLY EMPLOYEES,SHORT WAIT,WILL RETURN TO GET MY CARS SERVICED AND TO BUY NEW CAR WHENEVER I NEED TOO
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Recall service. Got me in and out quickly. Excellent experience.
Worst costumer support
by Dctt101 from Plain City, Ohio
January 8, 2019
This is a nice truck except for a few problems 1. The paint is cheap and scratches fairly easily for the price of the truck. 2. No rear heat or a/c in crew cab 3. The worst costumer service ever. (Let me explain) I took my truck to two different dealerships for the same problem multiple times for the drivers assist warning. They replaced the sensors under the seat at least twice and now saying they need to be replaced again @ $658. I keep asking why the problem is always intermittent with no answer. I suggested they check for a short, but was looked at like I was stupid I am over my warranty by a little over 600 miles and GM says they won't help me. You be the judges
TARA PLATT AND HER ORGANIZATION HANDLED THE TRADE-IN OF MY 2012 BUICK
ENCLAVE AND PURCHASE OF A 2017 BUICK ENCLAVE IN A VERY PROFESSIONAL
MANNER. THIS WAS THE 2ND PURCHASE OF A NEW GM PRODUCT HANDLED BY
Great SUV, nice style and performance
by Silverado guy from Wellsboro Pa
December 23, 2018
I liked this Acadia, and only really traded it because I wanted a pick up truck. The Acadia was roomy good on fuel and fun to drive
Great customer service from Andy Sshworth is why I buy all my vehicles from this place.
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
Thanks allot for the warm, generous, and consistent behavior you all have displayed towards me! I am certainly sure and proud to say that in the nearby future, I will be doing business with you and also too, I am going reference others to your dealership! As a matter of fact, I have a friend who is looking to purchase a car when he returns on the 16th of this month!¿¿
Best Work Van out there
by Satisfied Customer from Pataskala. OH
December 8, 2018
This van is just what I need for my business. Has the room I need for everything. Great gas mileage. I use it for my service calls and it does all I need it to do.
Good see Junior Craven and tell him I sent you. Junior was able to get me approved for a brand new 2017 Chevy Cruze with only $500 down. This doesn't sound impressive but if you knew my credit score you'd be floored. Bottom line he is a down to earth salesman that tells you like it is. He doesn't try and sale you something that doesn't fit your means just to make a buck. He treats you like family! I would buy from him again and again. I tell everyone about him!
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
first time buyer at Scotland Motors had a few issues to work out with my personal paperwork, Got the vehicle that I wanted, with No Problems. Love to do business with you again and again Thanks Scotland Motors You Totally Rock.
I recommend this..
by Family mam from EDMONTON
December 15, 2018
For my first time owning a GMC since I got my first car out of all three ive owned this is the best one ive had since my kia. I also recommend this vehicle if your looking for a family car to travel with or just camping. Its great to have and great on gas
Just purchased a great Chevy Silverado and the transaction could not have been any smoother! I was in and out in less than an hour with a great finance rate and a beautiful truck. Thank you again Lee for a great deal! I highly recommend Scotland Motors and all their staff.
Love this vehicle
by Martylick from Aurora, Colorado
December 14, 2018
My wife is in a wheelchair and this vehicle provides the ease of getting her in and out of the vehicle. Her wheelchair fits great into the back of the vehicle with the 3rd row seats down. Get great fuel mileage, 43.3 is the best so far.
Had issues with our vehicle, brought it to their repair shop determined it wasn't worth fixing, so they gave me more than market value credit towards a awesome used sedan and got me below the payment I needed to be at. Felt like I got a franchise quality used vehicle with intimate personal service! Recommend this dealer to ANYONE looking for a trusted dealer...which we ALL know is hard to find! Thank you Scotland Motors we will be back and will refer our friends, family & others!
New car, only had it a week
by Gordon from San Jose
December 5, 2018
The car is great but I need to get a couple of small issues addressed for it to be perfect. The dealer had to order parts that will take up to 5 days to arrive. I will bring it back in when they call to let me know they are ready to fix the issues.
They quickly received the part after it needed to be ordered. They made a courtesy call to ask for when would the car be available for repair because the part was in. I decided to drop it off early in the morning and leave it but before my wife could come and pick me up it was repaired. Excellent repair with quality care given!!
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
Great, fast and friendly service. I was greeted with a smile and a good morning from everyone. My car was serviced timely.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
Traveling heavy for business I purchase a new car Approx. Every 18 months. My most recent ride has been the 2013 Avalon XLE purchased from Pinehurst Toyota and guided by P.Toyota's outstanding representative Jordan Kelly. The Avalon XLE served me exceptionally well, but after 66k in 16 months it was time to trade. Upon seeking out Jordan again he helped to make what has often been, shall we say, an undesirable & straight up unpleasant experience over the years & He streamlined my new car purchase into an enjoyable, exciting & awesome experience. After Investing a Great deal of time and research myself over the past 30 days I quickly concluded that the Avalon Limited is the car for me. Friday 11/21/14 I purchased the 2014 Limited and so far I couldn't by more satisfied. Thank you to Jordan, Paul, & Orion & P.Toy. team for taking Great care of me again. I will be back when time rolls around to trade.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
I just purchased my 4th vehicle from Candice Vanore and I would highly recommend anyone that is looking for a vehicle to give her a call. She always goes above and beyond to make sure that her customers are taken care of!! I love my new Escape AKA SHADOW!!! Kepp kicking butt Candice!!
Very stylish and roomy, nice ride.
by Tom from Boyertown,PA
December 22, 2018
This car is head and shoulders above all the others I looked at in it's class. The V-6 is very powerful and gets 25 mpg on the highway and 22 city. I highly recommend it!
I have a very difficult schedule to work around and therefore require a lot of electronic communication (vs coming into the dealership). Mr. Julian London was the recepient of my initial electronic communication, and we could not be more thankful! He is incredibly responsive, very respectful, knowledgeable, and customer focused! We stopped by the dealership to look at a car, and it ended up not being exactly what we were looking for, so instead of giving up (like many dealerships would), he kept working with us and the end result - a much nicer car than we ever thought we could be in for the payment we were looking for - so we are ecstatic with our Lincoln MKX! We also had the pleasure of meeting Scott who was very genuine and ensured our visit met our expectations - which it far surpassed! Again, we could not be more happy and excited about how easy this car buying process was, and the car we drove away in! Will definitely be back when it’s time to upgrade our other car and would recommend to anyone looking for a vehicle!
Great truck for the money
by TonyMN87 from Montrose, MN
January 3, 2019
I got a great deal on this truck! I wish half ton trucks had a stance more like a 3/4 or 1 ton truck. But this is an amazing truck for the value!
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