So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
All the service/warranty needs and dealer installed options that I have had on my 17 Ram 2500 I never had a problem with my experience at Hayes of Baldwin. Nathaniel and the Service Manager have always treated me right while being professional, respectful and honest with me. They both take the time to listen and understand the concerns that I have with my truck.
The entire staff at Hayes put their customers in a friendly and relaxed atmosphere to insure good customer service to achieve proper and satisfaction concerning the attention given to customer;s vehicle...
Treated with respect from entering building until driving off in my new Buick Encore.
I am a senior lady, but the young man was gracious, not pushy and listened to all my questions ,explaining & showing use & care.
I had the ABSOLUTE BEST customer service that I have encountered in a long time with any car dealership. The staff was friendly, I did not have to wait a very long and they knew exactly what they were doing. I will definitely be a long time customer with this dealership.
Once again our 2007 acadia went crazy.....lemon because it was the first year produced.....anywho...we travel across state lines from Clemson s.c. to go see the guys at Hayes....Westley has bent over backwards more than once to help us get back going....thanks again from s.c...3 year plus repeat customers...
Robin and bobby vereb......
we ejoyed our visit excellent service not very expensive will be back
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