I brought my escape in for repairs from someone smashing their car door into mine, Smokey was very kind and helpful. Then I asked if I could get an oil change before I picked it up, and he went to service and they did that for me before I picked it up.
Very courteous and very timely.
by Jacquelyn Rene-karr Zlotnicki from Hudsonville, MI
June 14, 2015
New Explorer ... Experience was fast and friendly. I went in with a single goal and they acquired what I requested within a few days.
I cannot rate repairs because I was only there to purchase. No service experience yet.
Was looking at cars for a long time. Went in and talked to Justin. He made everything easy. The whole staff was nice. Not pushy, just felt like they actually cared which is nice. Definitely recommend them.
Service at Lakeshore was excellent, I dealt with Frank he kept me very informed. My car wasn't ready when I needed to go on vacation and they gave me a courtesy car so I would be able to take my trip. The estimate was lower than expected!!
LuAnn is an amazing employee and a wonderful asset to your company! She always greets you with a up beat personality and a smile. Love coming here, just to see her. I purchased my vehicle from here because LuAnn worked here.
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