The service was Awesome. Friendly, Courteous and very helpful. They were busy but made time to take car of my vehicle. When I forgot a personal item there and they were kind enough to bring it to my house! What dealership does that? WATSONS.
They are completely focused on customer service!
My husband and I came in looking for a used car, with a 2009 Dodge Grand Caravan for a trade. Hector was able to work with the finance department and get us into a 2019 Kia Soul. The process was easy and Hector explained everything in detail. We ended up with a higher payment than we expected, but the perks of buying brand new made the extra cost so worth it!
Was looking at cars for a long time. Went in and talked to Justin. He made everything easy. The whole staff was nice. Not pushy, just felt like they actually cared which is nice. Definitely recommend them.
Service at Lakeshore was excellent, I dealt with Frank he kept me very informed. My car wasn't ready when I needed to go on vacation and they gave me a courtesy car so I would be able to take my trip. The estimate was lower than expected!!
LuAnn is an amazing employee and a wonderful asset to your company! She always greets you with a up beat personality and a smile. Love coming here, just to see her. I purchased my vehicle from here because LuAnn worked here.
Always happy to come in and see LuAnn . She's always friendly and helpful. A smiling face to greet you with hot coffee and popcorn waiting. Always helpful and ready to please. Thanks LuAnn
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