Brenden is a great salesman. He was great at listening to what I needed and getting me some options. He even showed me a few options I hadn't even considered.
haven't had it long but like my 2017 CRV
by kokomcc from Raleigh, NC
January 7, 2019
Got an 2017 CRV EX AWD used with 22k miles CPO. As with a lot of Hondas there is some road noise, but it helps my son sleep, so it's not a big problem for me. I have had a little issue with the screen connecting during cloudy/stormy weather but it's been fine lately. Will see how it does on my next upcoming trips. I am enjoying the saftey alerts like lane assistance and the Apple Car Play feature is very nice! I bought this car for its reliability and hope it keeps is value as most Hondas do. I plan to keep it for a very long time unless I have another kiddo and feel otherwise :)
We did not end up purchasing our car here, mostly because of a scheduling/inventory mismatch and we were on a tight timeline. But, we did look here, and I have to say that they have, hands-down, the best and most responsive email team. I hate car shopping, and especially hate shopping for a used car -- it often feels like we are not as valued by dealerships. There's not a lot of negotiation room these days, with Internet pricing, and we came to find out that the pricing at BerlinCity is incredibly competitive. Both the sales associate and general manager went above and beyond in messages with us, and while the deal didn't come together this time, I can say without hesitation that we will start our search here next time.
Excellent car at a very good price.
by Christopher from Butler
December 23, 2018
This car meets my needs, reliability, price range, low miles, color, all wheel drive, gas mileage, ease of changing of oil & oil filter, and change from my older ride.
I needed just a basic-oil-change and switch-out-seasonal-tires, planned my appt for 7am so I could get to work directly afterward, was told it could take 1.5-2hrs, let Norberto know my need to get to work on time, he listened but said it might be possible it would be 8:30am when they finished, halfway thru appt he let me know they were willing to give me a loaner if it was getting close to 8:30am + if that was the case they were willing to do the airbag recall during the day while I was at work so I didn't have to come back next wk, LUCKILY it did not get to that point, I'm assuming they hustled (greatly appreciated), and my car was ready + I was at work with 10min to spare! Thank you!!
by ADF from Stockton, California
January 12, 2019
This car runs great and has great gas mileage. It is roomy front and back. It has 2 USB ports so i dont need cd's anymore piling in my car. I love the LED headlights and fog lights its very helpful to see better in bad weather. Parking is never an issue since it fits in any stall. Trunk is spacious for shopping and travel.
First, Cody greets you and makes sure you are set up for the service you came for and then Michael follows through with an explanation of what needs to be done.
While I was waiting in the beautiful new space, Susan made sure I had anything I needed and answered any questions you might have about how long it would take, etc. Very professional and welcoming.
by Honda CR-V fan! from Stockton, Ca
January 12, 2019
These vehicles are a great deal for the price and through out the years the gas mileage continues to improve. The color of the vehicles provides great selections.
I recently traded my 2009 Honda Civic, which I had purchased at Berlin, for a 2016 HR-V. My initial experience with my salesman, Steve, was so good, I went back to him, and was not disappointed. He is easy to deal with, answered my many questions, and has continued to be available even after the sale. I have purchased many cars in my life, and this was about as painless as the process can be. I love my new crossover!
Proving to be a very smooth ride like a Cadillac!
by Eloise from Bound Brook, NJ
December 31, 2018
This vehicle has lots of room & presents a simplicity for all my needs. It also has a beauty about it that shines just like a high-end vehicle.
I recently purchased a new Ridgeline from them and was very pleased with the process. It took only a few hours to do a trade and drive off with my new truck. Fair dealings.
The only thing I regret is not buying one over 20
by Ryan's blessing of a CR-V from East Windsor, Connecticut
December 29, 2018
I love the three settings for my backup camera especially when I'm pulling boat, trailer, or I have on my trailer hitch a basket full of my tackle, supplies for camping or fish that I've caught on a day of fishing... Peppy-good gas mileage vehicle, dual climate, heated seats,moonroof, large screen for xm-radio, camera, blind spot camera,etc
I am always apprehensive buying a different car. My last car was virtually maintanence free. No car payment in 5 yrs. I have wanted an SUV for some time and with the help of a friend I found my ride. It is very roomy and very comfortable. A few bells and whistles but nothing overwhelming. So far I am loving my Honda experience!
My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.
An amazing vehicle
by Richard Tracy from Detroit, MI
January 14, 2019
We were shocked by the economy we got from this Honda CR V LX. We were getting nearly 34 miles to the gallon. And the car tracked really well in the snow and rain. GREAT engineering job! Really like this car!!!
Tony was the agent that helped us. He was efficient and helpful. He listened to us, he was very well mannered. We are very satisfied.
Smooth ride for smaller SUV
by Jam311yall from Grove City, Ohio
December 27, 2018
The CRV was exactly what i was looking for. Smaller SUV that drives great and good on gas. I dont need much as I use it for business mostly. Test drove other small to mid size SUVs and the CRV was by far the best in my opinion.
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
Most reliable car I've owned
by Cathy from Lockport
January 7, 2019
This car has met all my needs, especially the driver's seat being comfortable. I have severe back problems and getting something that was comfortable for me was a priority. You do have to get power seats, though, to achieve that. Manual seats in the CR-V were not good for me. So far, it has been a nice driving vehicle and heats up great in the winter.
We just bought a new Jeep from Lee Auto and dealt with Risa Paquet. She was extremely knowlegable and was very pleasant to work with. If we need a another vehicle we will certainly come here and see Risa. We will also recommend her to all friends that will come to Lee.
by Steve from Media, PA
December 20, 2018
This is a good car for a small family in the suburbs. Its not too big but has enough room to carry things. Good gas milage, good on interior space too.
Our family has been looking for the perfect affordable vehicle to both carry ourselves in comfort as well as haul materials and products for our business. Risa Paquet had happily helped us acquire exactly what we needed in no time at all! We had walked in, told Risa what we were looking to buy, and she gave us a full detailed tour of the Dodge Grand Caravan. About an hour later we drove off with our new Dodge and smiles on our faces. The vehicle is perfect! By far the best deal around, confirmed after days of searching the internet for the perfect buy. Would recommend, thanks Risa!
Excellent Make, very long running vehicle
by ExtDave from Freeburg, PA
January 2, 2019
Excellent product. Perfect look, fit, room and fuel mileage. AWD is great in the snow. heated leather seats are also great for super cold mornings. this is my first Honda and I will buy more
I've now purchased my third vehicle from Lee Auto Mall in Auburn. Each time I have been treated like family. I get great deals on my purchase and trade, and enjoy a low-stress, low-pressure sales process. I am confident in the Lee name. They treat their customers with respect and care for them over the long haul. Their service department is also top notch with expertise in service for my brands, at a reasonable value.
Most recently, I've purchased my second Ram from Lee and Risa Paquet took great care of me. She provide the right amount of information, and took the time to know me and my needs. Kudos to her, Jeff Cote, and the entire Lee team. My family and friends all buy from Lee, and will continue to do so!
by SUPERCHIEF20 from NASSAU COUNTY, N.Y.
January 2, 2019
This is a quite comfortable SUV, with good back support. As a retiree, I get about 28 mpg and drive about 6000 miles a year, mostly in my suburban neighborhood. I am surprised with the excellent pick-up for this 4 cyl. car. The rear seats fold down easily, so that both my mine and my wife's golf carts and clubs fit in the rear of the SUV.
My only complaints are:
>needs better sound-proofing from road noise.
>info-tainment center is not user-friendly
Cam Edgecomb and Jeff Cote were great to work with and made the process easy.
Will only ever own Honda CR-V
by lexspe from New York
January 2, 2019
So reliable, so comfortable. I briefly switched from a CR-V to a Chevy Equinox and IMMEDIATELY traded it in for another CR-V. This car looks great, drives well, and makes me feel safe and comfortable on the road. No issues. Before the 2013 I drove a 1997 CR-V for well over 15 years. Very trustworthy, low maintenance vehicles.
Hands down the best buying experience I have had. The entire team I dealt with Cam, Ed, Matt, Rick, were all extremely courteous and professional. The sale was quick and not pushy what so ever. It was a very reassuring feeling dealing with Lee.
Thoughts on a nice 2012 Honda CRV
by Alex N. from Chandler, Arizona
January 14, 2019
If kept in like-new condition, you simply can't beat it for an economical option. The comfort and convenience, for the price, is outstanding not to mention the resale value!
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