I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Shopping for a car can be exciting, but stressful with pushy salesmen and pesky emails about "do you want to buy a car?" But not here. These guys are genuine, respectful, and not pushy at all! They have a great selection of used cars that are top notch and great condition. They had a vehicle that had to be too good to be true. Great mileage/price/condition. But we took it to OUR mechanic with a perfect checkout. Bought the car, same day. These guys know how to run a car dealership and we will be back to trade in our 2nd car for sure!
Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
It's great to have someone that can explain and passionate about the vehicle that you want to purchase. It takes time but very well explained. From the receptionist, sales consultant, finance to manager, you will feel like you're family. Every minutes counts and all my question were answered even the DO's and DONT's. The service team is very efficient.
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
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