I have purchased over 50 cars in my life, and NEVER did a dealer feedback review . . . Until now with Sewell Mini of Plano! Purchased a 2016 used Clubman last week and was totally impressed with the sales person (Hunter), his boss (Michael), inventory selection, facilities and price/value.
This was the second Mini purchased from this dealer: foolishly traded it (2015 4 door hardtop) and after a year wanted to buy another. Shopped 5 other dealers, and tried 8 Minis. Ended up at Sewell and made the purchase because of my good experience in the past (sales & Service) and they had the best deal! Price was very competitive (but you should not take their initial “list” price too seriously), car was certified (100,000 miles or 7 years), great repair facilities, nice people, and location (next to Costco . . . can shop while service is completed).
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
I called Ryan on a Saturday morning about a particular car I saw online. He said he would pull it up front for me to come drive. Upon arrival, the car was there as promised. I drove it and some other cars in the same price point or a bit cheaper. I ultimately decided on the first car. They had done their inspection and replaced a number of things. It was a 2009 Toyota Camry with about 44,000 miles on it. They had replaced all four tires with brand new ones. I definitely feel like I got a very good car and I appreciated the way they conducted their business.
Fantastic service! This is my second time to purchase a used car from them. I went back because I trust them! My first car purchase needed some minor repairs and they toke care of it right away. I just purchased my daughters first car and they also serviced it before we drove it off the lot. Never anything wrong with a used car when you know you are taken care of. Happy teen=Happy Mom!
I've purchased many vehicles from Mansfield Motors and have never been disappointed. My first purchase was a few years ago. I was looking for a reliable SUV to replace my Isuzu Trooper. I drive about 40,000 miles a year. I drove off in a clean used Infiniti that ran another 120,000 miles before I passed it on. My 4 children drive vehicles purchased from Mansfield Motors. In high school, as they got their license the team at Mansfield Motors was able to set each one up with a car or SUV that ran and looked great. Each car was clean as well. If there was an issue (one vehicle had a broken air deflector in the dash) it was ordered and replaced quickly, no questions asked. Two of my nieces bought cars there. Two of my employees also. I most recently needed a large heavy-duty flat bed truck for a new employee. I called Mansfield Motors to see if they knew a truck place I could call that treated me as they did. I was told they'd check around. Within a couple of hours, to my surprise, they were able to locate a low-mileage, 2 year old truck that was perfect. They had it delivered to their shop within a day but wanted to keep it for 3 days to completely check it out before they sold it to me! Every vehicle I've bought from them was clean, reliable, and competitively priced. There is no way to think of them as the stereotypical "used car guys" because they are picky about what they sell. They always seem to find the best available cars - clean histories, etc. That's been my experience. I'd never hesitate to recommend Mansfield Motors.
The sales person Jay who was with us was amazing .. undoubtedly he did his best and is still helpful when in need 😍 .. the PROBLEM we had was with the FINANCIAL HEAD who at the crucial moment after finalizing everything kept a check that we had to opt for financing only in the bank they stated with highest APR and was forced to select the highest repayment period .. so just be mindful during the final moments before signing the papers .. THE FIVE STAR HERE IS FOR THE SALES PERSON ONLY
A professional experience with a friendly, small town feel. I highly recommend Ty if you are looking for an honest car salesman.
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