Gregory Michael was a good, solid, well knowledged Service Representative. I had had a poor experience with JEEP in Gilroy so I tried this JEEP Service Center in Santa Cruz. Boy, what a difference! I had the personalized attention I needed, everything was well explained. And Gregory seemed genuinely thoughtful. I will come back for all my JEEP needs which you can provide. Thank you!
First off, I drove all the way here from San Francisco because I was lucky enough to initially be connected to Salesman Nick when I called one afternoon to check on the availability of a 2018 Kia Soul. He told me what he knew about the availability and told me he would call me back after checking on the specific vehicles options. Having had flaky car salesmen experiences in the past, I expected to not hear back. I was wrong! About 10 minutes later Nick called me back and provided me with all the information. He asked if I wanted to come in and I told him I would be in the next morning. He happily adjusted his schedule to meet me the next day. It was a complete pleasure working with Nick. He was happy to review all the bells and whistles of the car and it was clear he loved being able to sell Kia cars. On top of that, he was funny!
When it came to the price negotiations, I could have not wished for a better experience. Shout out to the Sales Manager Mark who was friendly, straight forward and fair.
The final chapter of the experience was the Finance Manager Servan who was really nice, low pressure finance guy. I am used to finance managers being pushy and trying to push all the "extras". Servan did not push at all! He reviewed the options, explained his opinions about the "extras" and did not push me with any guilt or fears (experienced all that at other dealerships).
I walked out with a brand new Kia Soul at a price that was fair and customer service that was exceptional. If you are in the market for a new car I highly suggest checking out Kia's and the friendly, fun service at Stevens Creek Kia.
I recently leased a new 2018 Kia Niro from this dealership and I can say the service I received from my test drive with Sunit (my apologies for probably misspelling than) to sales team of Mark and Amed. Sunit was very knowledgeable about the car and the options I was looking for, and Mark and Amed were very helpful in working with the budget I had in mind. While they asked me if I was interested in the more expensive Niro models, at no time was I pressured into going for the higher priced models that were out of my price range. Overall I had a very pleasant experience and Would recommend this dealership to a friend.
I was so relieved when I came to this dealership. Unfortunately my car payments on the car that I had were extremely high... So I had to let it go and I was not with out a car. I made up my mind that I need to get a car so I started looking in San Jose at 10am and GOD had I forgot how hard it was to find a pre owned car. The hard part is finding a quality car that is not beat up or somebody at the dealership taking there time to explain things to you. So I was pretty much was down to my last place because everywhere was asking for an extremely huge amount down. I stopped at Khodas Cars and saw a beautiful Scion TC there. Yes it had low miles, clean title and it was in great condition. HERE IS THE BEST part when I explained my situation to Pat (Salesmen) he pulled me inside and went over what were feasible monthly payments. He even kept the down payment low and actually said if it was too much to put down at once that we could divide it up in the next 3 weeks. I was blown away by how easy he made things. So I decided to now test drive the car and it drove perfect so I decided that I wanted to move forward with it. I mentioned to Pat that I thought the car needed brakes and he said it would be handled. The next morning he called and said that the car was ready once I arrived I was greeted by the other associate there Page and he showed me the receipt of the brakes that were done . They gave me a warranty on the car also so in the end I AM EXTREMELY HAPPY AND LETTING EVERYBODY KNOW THAT YOU SHOULD STOP BY THERE. GOOD PEOPLE AND GOOD BUSINESS!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.