I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
Fuel economy steadily declines after 2 months
by DanaDave from Dana Point
January 8, 2019
Car has all of the standard limitations of hybrids and now suffers from poor fuel economy (<36 mpg). Expensive (>$27K) and you get cheap plastic door levers and door panels. Goofball interior design with cloth covered door handles. Driving experience is misery with loud engine noise, engine vibration, and slow acceleration between 22-38 miles per hour. You will get a lot of angry stares from drivers following you when they pass you in the next lane. Extremely poor exterior fit and finish with orange peel paint spots and mismatched seams between the hood, trunk, and fenders. A Chevy salesman pointed out Honda's poor exterior fit and finish when he told me to compare the Insight to a Chevy Malibu. The Malibu's fit and finish is far superior to the Insight. I have extreme buyer's remorse.
Frank was a friendly, approachable and knowledgeable guy with a sense of humor. We spent the entire day with him, and ended up with a great car. Going through the Costco program helped get our price down from the start.
by MC1203 from Palm Desert, CA
January 8, 2019
Purchased this vehicle as a commuter. I was not looking forward to owning a commuter until I found this vehicle. It looks and feels very similar to an accord but has the mileage of a Prius.
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