Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
Nice family SUV
by DCDR from Grand Rapids
December 11, 2018
Little to no problems with the Pilot. I have well over 100,000 miles on it. There is not much leg room in the second row, and little to none in the 3rd, was great when my boys were little, but a little crowded now. I would buy a Honda again, if it wasn't for the terrible service of the dealership.
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
Lots of room
by Newpilotowner from CT
November 21, 2018
Love the room and 3rd row of seats. Would expect the EX-L to have navigation but mine does not. Phone integration not great either. Like the heated seats.
Staff was Polite and cheerful . The facility is clean. There was a shortage of seats for a short period. Not everyone was informed about free coffee & water nor about how long their wait would be.
Typical Honda Quality & Reliability
by Ryfoto from Gilbert, AZ
November 4, 2018
My Honda Pilot has been a great vehicle. Completely reliable and comfortable to drive both as a daily commuter as well as on long road trips. I drove this car to Chicago from Phoenix and back. Great drive. I would easily buy another one.
11/6 Oil change and airbag recall on a 2013 fit. very busy but dan Welsch was polite professional courteous all the way through Excellent !
Best car we've owned!
by matt1147 from springfield, MO
October 30, 2018
We wanted something with room and a third row seat, but not a full size van or suburban. The Pilot is great - very roomy in the 2nd row and enough space in the 3rd for kids. Honda reliability - looks and runs great. navigation and entertainment system an extra bonus!
I went to Lexdan Automotive looking to buy a used truck. Jon was fantastic in helping me find the car that best fit my needs. After he asked all the right questions on what I was looking I settled on a Jeep. Very friendly people that are awesome to work through. I will defiantly be back to get my next car here.
Best family car for the money.
August 12, 2018
This vehicle fits all of my needs. I required an suv with third row seating, 4WD, and a towing package. It drives incredibly smooth, with a strong engine and transmission. I can easily tow a 12 trailer with building materials. Ride quality is nice, and interior cabin is nice but seats could be a slight bit more comfortable. Overall, excellent vehicle for the money.
We worked with Colton Smith and Kevin Honeycutt to drive away in our new (to us) Ford Flex. The experience was wonderful and they took care of us. We drove from Indiana because this was the only location with our desired vehicle in our desired color and much more!
Functional and Reliable 8-passenger SUV
by basinboy56 from Roosevelt, Utah
June 11, 2018
If you need lots of SUV cargo space or the ability to transport 8 passengers, this is the SUV for you. Front wheel drive performs well in the snow. Six cylinder engine gets about 25 mpg on the highway. This vehicle has been very dependable and comfortable on road trips. Heated seats and front-back climate control adds to the comfort level for the driver and passengers.
I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
Reliable and spacious SUV - excellent value!
by PaulinIllinois from Buffalo Grove, IL
December 26, 2018
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
My most reliable car yet
by JLH. from Baltimore
June 7, 2018
This truck has everything I could possibly ask for in-terms of performance. It’s roomy and has good outlook. Very efficient on fuel .overall a nice truck.
I recently bought a vehicle from AC motors and had a great experience. This was my first time buying a vehicle and Craig was extremely helpful and friendly! I would recommend this dealership to anyone looking at buying a car.
I had a very good experience at Inver Grove Honda!! Royce Phung-Vuong was my salesman and he was great! Wasn't pushy, very knowledgeable, and was a pleasure to deal with. Would definitely recommend IGH!!!
I have bought two vehicles from this dealership and I have had them both services at this dealership with great results. Service Agents and staff are excellent to deal with and very helpful.
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