Excellent service; Got exactly what I was promised without the tricks. Definitely recommend Alexander because you get what you ask for rather than the typical dealer tricks. I came from Tuscaloosa to buy here and will do again for my next purchase. Thank you for making the car buying experience pleasant.
We had to buy new car because of the recent hailstorm. Or looking for a Honda Fit. Mentioned that I was interested in a Ridgeline. Talk to Julie Rooks. She found us the Fit we wanted. We drove the ridgeline and love the truck the sales manager made us an offer that we couldn’t turn down . Left with two cars at a great price. Julia stayed with us until we finished which was nearly nine pm. Great job Julie.
The best Honda dealership hands down! Just make sure you go to Gadsden and not Hoover. KC & Julie made buying easy. They even brought the cars and paperwork to my job! Who does that? I never had to talk them down because the prices were lower than expected and they gave us a very fair trade in. Only good things to say about them. Don't go to Serra or Brannon. They all play games, even Sunny King. You'll thank me later for this review.
We worked with Ms. Steele and couldn't have been more pleased with our experience. She seemed genuinely invested in having us in our vehicle by the deadline we provided her. Definitely not someone who comes across as a swarmy salesman who only cares about a profit. As far as I'm concerned, Ms. Steele was the determining factor in our family deciding to go with this specific dealership over a dealership we consulted with in a different city.
Everyone at the dealership made this car shopping experience a good one. Julie Rooks guided us through the process and my son who was helping me felt the same as me that Julie was the best we had dealt with!!! We had been looking around from Huntsville to Gadson for a vehicle that we liked and where we liked dealing with the salesperson. Julie and the Tameron dealership provided that experience.
As a new widow, this was my first experience trading in two high mileage vehicles and buying a certified pre-owned vehicle, a 2017 Honda HRV with low mileage. Julie was patient and considerate as I tried on several cars, then when I narrowed it down to the HRV she quickly searched the lot and found the perfect car. She facilitated the process, including the trade in and subsequent negotiations in a calm manner. As I consider hard-sell approaches, I appreciate going through this process with a woman. She perhaps didn't know as much about the specific features on this particular vehicle as I would have liked, she connected my phone and transferred contacts, and showed me how the navigation system worked -- two of the major features. I'm still learning about the safety features via the manual. I think she is an excellent addition in a male-dominated vocation.
Jim Haynes was very helpful in finding the Sandstorm EXL that we wanted. It was a long process since the Sandstorm color is not made in high quantity, but he kept us informed during the process and was very helpful with showing us the features of the vehicle. He also helped with tech questions during a follow up visit.
I went in for oil change the young man that waited on me gave great customer service he answered all my questions and my oil change and tire rotation was done in a very timely manner. The waiting area was clean and refreshment, entainerment as well as wifi was available. very Satisfied
Awesome crew thanks for the help and the ride my wife loves her new car i would suggest going here for a great deal great folks to work with
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