This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.
One of the best cars for the money.
by Noodleholic from Minneapolis, Minnesota
January 14, 2019
This car is great on gas, performs well for a commuter car, and is very reliable. CVT is great and helps you save gas. My next car will mostly be a Civic.
This was my first time buying a car and I’m very happy with the way I was treated and the price thanks to Anthony Cima
Fun to drive!
by Wendylovescars from Crystal Lake, IL
December 19, 2018
I drove the Civic Sport Touring 3 times. And every time I had a blast driving it! There are lots of amenities for a car at this price point. The hatch has plenty of room for golf clubs,boxes, suitcases with room to spare!
I was deciding between this car and the VW Alltrack. Honda has the reliability, great gas mileage, Honda Sensing safety features. I wish it had a pano roof and a jazzier interior. All black is dark and drab,but good quality. Just so much more for the money. Alltrack does not have real leather, but Honda does. Taking delivery in February 2019. Sonic grey pearl sport touring!
Very satisfied with recent truck purchase, Mary was very helpful with helping & answering all my questions
Come on.. it's a Honda so you know it will last!!
by RegT from Edmonton
January 12, 2019
This car has exceeded my needs and expectations. Even for an LX edition it still has extras like A/C, heated seats, tinted power windows, hondalink and appleplay capabilities and is just an overall user friendly reliable car. Mine is standard which was hard to come across nowadays and still has that classic smooth honda shifting I remember. Going from a Dodge Ram 1500 which was in no way reliable this car is a godsend and allowed me to get out of vehicle debt simply because it won't leave you stranded with the proper every day maintenance and tlc. Buy it, you will not regret your decision.
I stopped in to look for third row seating and they found the perfect vehicle, the 2019 Flex.
I love it!! Cory Mounce worked wonders, the signing process was simple and quick. I will use them again and recommend you do too.
This is the best car I have owned! It is reliable.
by Mary T Sports fan for sure! from Colorado Springs, Colorado
January 9, 2019
This car is very comfortable for me to drive! I always love getting to drive it. I love all the new technology it has in it! Just love the car! It is so dependable and the gas mileage is great, too!
Perfect. Very knowledgeable employees and great place to wait for your vehicle. Fast and reliable services.
An amazing vehicle
by Richard Tracy from Detroit, MI
January 14, 2019
We were shocked by the economy we got from this Honda CR V LX. We were getting nearly 34 miles to the gallon. And the car tracked really well in the snow and rain. GREAT engineering job! Really like this car!!!
Very skilled, professional, courteous, and knowledgeable, as always.
Good car for reliability
by Devpos from Sun city center, FL
December 20, 2018
I like the car very much however it is too low and hard to get in. It is also hard to park because the hood is long and low and you cannot judge the parking space or the sidewalk. I also have the hatchback version and find it very convenient.
I am a second time buyer. I am competely sold on A Toyota! It will get you there. I had mine for 8 years so I thought it was time to buy again. I felt like there was no where else to buy but from T & T again. They did all of the hasle work and all I did was drive the car and sign my name! Great team! Keep up the good work.
Will only ever own Honda CR-V
by lexspe from New York
January 2, 2019
So reliable, so comfortable. I briefly switched from a CR-V to a Chevy Equinox and IMMEDIATELY traded it in for another CR-V. This car looks great, drives well, and makes me feel safe and comfortable on the road. No issues. Before the 2013 I drove a 1997 CR-V for well over 15 years. Very trustworthy, low maintenance vehicles.
Another Toyota vehicle experience at Toyota of Somerset. We have lost count of the number of Toyota's we have purchased here. Jeff Hall has always provided us with the best service possible. The professional and friendly staff have always met our needs and provided the best deal going. We appreciate the help given by quality staff. Wanda and Randy F.
the car in excellent condition
by carryn from Atlanta GA
January 7, 2019
Honda Accord very clean has power everything , seats, sunroofs, windows its fully loaded there's not a single problem with it it runs and drives amazing one owner family vehicle everything works as it should
My experience in buying a certified Toyota from Christian Long could not have been any easier or more stress-free. Christian was never "pushy" - rather, he was polite, knowledgeable and answered all my questions. I wish him all the best as he continues his career at Toyota of Somerset.
Never Did me wrong yet
by JuanUPT from Laurel, Maryland
December 13, 2018
This car is very reliable , good on gas , transmission feels brand new , seat are very comfortable , engine never had problems .
Never went in but very friendly and timely emails!
by Chad from Murfreesboro TN
January 20, 2018
I live pretty far from the dealership but I found a truck on cars.com matching my wants. I didn’t buy, but they were very professional and timely.
by ADF from Stockton, California
January 12, 2019
This car runs great and has great gas mileage. It is roomy front and back. It has 2 USB ports so i dont need cd's anymore piling in my car. I love the LED headlights and fog lights its very helpful to see better in bad weather. Parking is never an issue since it fits in any stall. Trunk is spacious for shopping and travel.
My daughter recently bought a car from Don Marshall in...
by annettenorfleet from DealerRater.com
July 19, 2018
My daughter recently bought a car from Don Marshall in Decembert 2012. She highly recommended that I check out this dealership before looking anywhere else. I was nervous to buy a new car but I have to say that Fred Owings worked well with me. I did not feel pressured to buy a new car. I appreciate him being patient with me through the process. I'm very pleased with the deal I received.
Very reliable/comfortable vehicle
by Stealth01 from KC, Mo
January 2, 2019
The 2017 Ridgeline Black Edition has been 100% reliable since purchasing it! The truck is very comfortable to drive and ride in and the in-bed trunk is very useful! My only complaint is the occasional false alarm from the "Honda Sense" sensors when in the rain or snow.
They went above an beyond to help me with question
by Cheryl Gray from Barbourville, ky
September 29, 2017
get at answering question, calling , emails to help me out thank for great job
Great overall vehicle but.......tiny annoying.....
by B from DALLAS, tx
December 5, 2018
The truck is overall very well thought out and has many unique and creative features. Very comfortable vehicle overall.
Best example of non off road city truck.
However been to the shop couple of times with weird issues, nothing major and covered under warranty but still very annoying.
I got timely follow up when I called in to inquire about a car. The salesman was friendly and knowledgeable and I felt completely comfortable around him. I've bought several cars from Don Marshall and this certainly won't be the last!
Power and efficiency
by KLaker from Angola, IN
January 13, 2019
The vehicle had good power for a smaller engine and provided surprising efficiency. The ride was acceptable even on long journeys. Shifting through the gears was smooth.
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