Simply a great experience and everyone was outstanding. There was no pressure to buy and I was given plenty of time to review all options. I visited all the local jeep dealers and was treated the best here. The manager AJ is a honest person and in the business for the right reasons. I would highly recommend driving to Lexington before any others.
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Excellent experience.... originally went in to look at a CRV with no intent to buy and ended up walking out with a great deal. Would definitely recommend this dealership! Eric was absolutely awesome and so knowledgeable.
I had to take in my brand new 2018 CRV for a broken power seat control panel after only 3 months of ownership. Needless to say I was a bit upset considering the car was brand new. The service professionals at Flow Honda in Winston Salem were very supportive and provided outstanding service that erased any negativity I had going in. It turned out that it was only a bad clip and it was repaired in less than 35 minutes. Now I don't expect every time I bring it in for service that it will be so quick but it was great that they took all things into consideration, how new the vehicle was and what kind of time frame I was working with, and got me back on the road as quickly as they could. They were all very courteous and friendly and very professional. If I had to stay longer the service lounge is more than accommodating. Only one thing, the A/C in the lounge may have been a bit too cold but it was raining that day so I am sure any other time it would have been just right. So if that is all I can say that could use improvement, they are doing a xxxx of job there. 5 stars guys!
I would like to thank Darus Estes for his patience while working with us. He’s so knowledgeable and goes the extra mile to put us at ease and answer all of our questions.
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