Mo Zareef was a great sales consultant. Super calm during negotiations, explained everything well. No high pressure sales. We had been to the dealership several times before just browsing and never felt pressured into anything. Mo really went above and beyond, even explained delivery of the vehicle. Couldn’t recommend Lexus of Toledo more based on this experience. If you’re looking for a great no BS experience, go see Mo.
I checked out the web looking for cars in my area and found a couple that I was interested in. Donny took care of me and secured an offer for my trade-in that I was happy with, provided excellent customer service and we loved the car. Joe was able to find us an even lower interest rate than I had secured before coming in. The whole process was efficient and everyone was friendly. Thanks, Taylor Kia!
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
It was a pleasure buying a car from Brondes Ford in Maumee. I truly enjoyed working with Scott Seiler. I appreciated his honesty and integrity. I am from out of town and we worked through the particulars over the phone. When I arrived at Brondes Ford Scott had everything ready to go. There were no surprises. Scott took the time to go over the details of the vehicle. I would highly recommend Brondes Ford and specifically Scott Seiler.
After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .
My husband was driving to a doctor appointment when his Honda Accord broke down. I brought him my car and I stayed to wait for the tow truck. I contacted the Honda dealer to ask them if I could have it towed there for repairs. I was very fortunate to speak with Warren. Once I arrived to the Honda dealer, in the tow truck, I asked if they would be able to drive me home. Warren said...we will give you a loaner. The loaner was ready within 10 minutes and I was on my way. My husband and I thought the repairs were going to be at least $1,000 +; however, within 24 hours, our car was ready for pickup, and the cost was just a little over $400.00. Thank you Warren! Thank you Victory Honda!
My wife and I just bought our first car from Victory Honda! As first-time car buyers, we had heard the horror stories of buying a car, but thankfully we had a great experience at Victory Honda. Our salesperson James took us on two test drives, and thoroughly explained the differences between the two different Honda models. The test drives were great because they were about 10 minutes long and James took us on a long route that really showed off real-world driving. It wasn't just a quick spin around the corner like some other dealerships do. After our test drives, we were able to drive home in a used 2015 Civic at a great deal in no time at all! James, the GM Lou, and Finance manager Jack all helped get us through the process quickly and with a smile. And to add icing to the cake, we get 6 free oil changes & 3 tire rotations thanks to their free 2-year Car Doc Maintenance Program!
Best Car buying experience ever! I have never been treated with so much respect, patience, and dignity, and I look forward to any future experiences with Victory Monroe!
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