I traveled from S.C. to make a purchase. The guys were friendly and flexible with my needs. They understood the challenges of making a deal work when distance was a factor. I’d definitely do business with them again.
After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!
They went above and beyond to work with the finances that we had available. They were very friendly and professional. Manager spoke with me beforehand, giving me directions from my location. They were willing to address any cosmetic issues or noises and do what they could to resolve them. I would definitely recommend them to others.
I saw a beauiful 2009 Ford F-150 on their site and called for a test drive. By the time I pulled in the lot Fanir had the key in hand ready for me to go on my test drive. The truck was exactly as they advertise on the site. Took the truck for a test drive and it was great. I bought the truck when I got back to the dealership. Tanir was very friendly and easy to talk to. Anyone looking for a great used car, I would recommend Pride Auto Sales. By far the best little dealership in the DMV.
Although I haven’t made a purchase yet, the dealership seemed very friendly and willing to help. I didn’t feel pressured or judged. They were willing to help and find similar types of vehicles I was looking for. I will keep them in mind in my future searches.
There are two things a business needs to stay be successful (translated: get and keep customers), integrity and value. Even though used car dealers get a bad rap, these guys at Maxkar are the exception to the rule! They have fair prices, stand by their machines and treat you right. I recently bought a very nice truck (2011 Yukon Denali XL) that is in premium condition except for a couple things that needed to be replaced. They took care of them and now the vehicle is golden! I did a lot of research before making the deal and their price was fair (if you are looking for a "deal" go somewhere else where the quality is not as good and the prices are inflated)... They worked hard for my business, and by taking care of the couple "issues" have earned my trust and I will be recommending them to anyone who will listen. Go see Rafael and Moe...
Took a week to hear from them. Was about to give a 1 star review. Finally talked to someone about a truck I was interested in. I was informed the truck had significant rust. Saved me a 2 hour ride. Thanks
Great job! Awesome trucks at great prices. Stopped in to see a Ram 1500. Very nice truck and good price. They let me test drive it and take it to get check over by a shop. IF you are going to buy a used car you have to get it looked over! (A few dealers i stopped said they couldn't let their trucks go get looked at) No issue with Imperial. Came back with a few things needed(expected for a used car) The finance manager came in looked over the report and worked out a great deal. Must say very nice guys , and very down to earth and fair.
Not my 1st time buying a used car , but this will not be my last buy from Imperial Auto!!! Thank you Mr. Williams, Sean and Marino Awesome Crew!
They had great communication our phone call and emails were answered promptly we didn't have to wait days for our email to be responded to, all our questions were answered before we went there, once we got there staff was very friendly and honest. We bought exactly what we went there for, I would recommend.
Good experience. Friendly staff. Did not purchase.
by Tracy from Stafford, VA
October 2, 2018
Good experience. Friendly staff. Favorable vehicles. Did not purchase the vehicle but would go back if needed to negotiate the purchase of a vehicle at the right price.
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