Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
I had the pleasure of working with Ibrahim when purchasing my 2019 Tucson. Ibrahim was extremely personable and thorough throughout the entire process. This was my first time buying a car of my own and Ibrahim made the process as stress free as possible. My father and I never felt rushed or pressured, not to mention we were able to get a great deal compared to other dealers in the area. I would highly recommend Ibrahim and Heritage Hyundai Towson to anyone in the market for a Hyundai vehicle.
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
I was very impressed with the customer service, that I received today. The young lady transferred my coupons from my old vehicle to my new one. Something ,that I had been trying to do before I got there. Great service!
I started my vehicle search online...found a Jeep that I wanted to test drive...From the test drive to driving out of the dealership in my new Jeep, the entire process was first rate at Antwerpen Chrysler Jeep. Thanks Joel, Maurice, and Tom, and all the other hard working people that make car buying possible!
I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!
Found the car I wanted on line and drove four hours to the dealership to make the trade. Dennis Epps made it happen without a hitch. He is a top tier salesperson, from who I would buy another car in the future. All in all an excellent way to buy a great car.
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
Loved my sales rep. Most pressure you big time to buy. She did not. She answered all my questions, but did not make me feel like I had to buy the car or else as every other dealer I visited did. For that was the main reason I purchased my car there, and I would go back in a heartbeat to get another car in the future.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
I contacted the dealership about a vehicle, and although the vehicle was no longer available the young lady that answered the phone was pleasant and very helpful. I will be calling back when I see another vehicle of interest.
I was thrilled from the moment I got there but with my stubborn self went and looked at a few other cars before returning and buying. They did an amazing job but specifically Nate was amazing to work with. I even saw him interact with a past client who shared that she has bought both of her cars from him because of his skill, knowledge, and ease to work with.
After going to quite a few dealerships to look for a car I came across Annapolis Hyundai and spoke with Shawn. He made the car buying experience a total hassle free easy experience. We worked pricing and everything out over the phone and then I was in and out of the dealership within hour with my 2018 Hyundai Tucson. I can???t express enough how great this dealership is. I will definitely refer others!
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
Kwami Amegah was great and no pressure selling at all.
by Yuk4070 from DealerRater.com
December 5, 2018
I was in need of a service van for my business and Kwami took the time and go through what i need. We look at few van and went for a test drive and i finally made my choice. There were few complications along the was but i was able to get my service van home the same day with Kwami's help. I walked in and left with a new van with fair price that day.
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