Great Sales and Service!
November 6, 2018
I have been doing business with this dealership now for 3 years and never in the 3 years have they failed to deliver to me, (the customer) the very best professional sales and service. Three years ago, when my family and I moved from Mobil, AL. to this area I needed service on my Sonata Hybrid. I found that they were the closest dealership to us so I took it in for service. I was pretty skeptical on the service I was going to receive being this service was to be a warranty issue. I was ready for a fight with the service department, (I have had problems with other service departments with other vehicles in the past) and lo and behold the service adviser was the most accommodating person I've ever dealt with. She was knowledgeable on the Hyundai product model (other than a work order writer only) and even offered me a loaner vehicle if they had to keep the car! WOW, Knocked me over, was not expecting that! My relationship with this dealership grew in the months ahead and one day I was talking to the service manager, Billy D., which is very well versed on all the aspects of this product along with one of the nicest person you will ever talk to, business or pleasure and he informed me that they had end of the year special deals on new cars, lease or purchase. I got a GREAT deal on a 2015 Sonata Sport Turbo, had it for 3 years and never had a lick of problems other than the normal things that came up from time to time, they always corrected the issues and offered me a loner when it was kept overnight. When I turned in my Sonata after 3 years I picked and got a great deal on a Genesis AWD with the Ultimate Package. My sales person, Derek T. did a outstanding job on taking care of all the small details of delivering this vehicle , along with being fully knowledgeable on all the functional/operations of the various options on the car. It has a lot of options on the car. I hate buying cars, it's like having your fingernails pulled off ! But, Got to say "That Was Easy" no fuss or muss. The sales & F&I manager, Anthony and Rodney as always were very easy to deal with, (very transparent). I have had the pleasure in meeting one of the owners of this auto group, Joe Ruggiero Jr. and have gotten to know him fairly well on the business side, he is a very approachable person, if you didn't know who he was you would think he was a customer or another person that was a sales manager, Joe never brushes you off to a sales or service manager if you need to talk to someone with more authority in order to resolve a issue in sales or service, he is there to help. He's a nice guy & will do whatever he can for you to try to resolve any kind of concern you as the customer may have. This family has built the business on honestly, integrity and repeat business and certainly have my families business. So I would have to honestly say within the last 3 years dealing with these people at First Hyundai in North Attleboro, MA. if you are looking for a good deal and great service on a new or used vehicle and no hassle with service of your vehicle, then this is the place to take it whether it is a Hyundai or another make. Very highly recommended.