I just have to give credit where credit is due. Special thanks to the magnificent team for coming through once again. I have purchased cars from this dealership in the past for my daughters but this time it was for me and I instantly fell in love with a vehicle that was carefully hand-picked for me. I only saw pictures of the outside of the car initially and I knew it was the one for me. It was delivered to my job with care. And when I got inside I felt as if the team selected this car as if they were selecting it for themselves. It had features that I did not know it had and plus it was my favorite color. I was given clear instructions on how to operate the car and everything. No kidding this is the place to go for your next car. Trust me! Thank you again to Ward, Carrenado and the beautiful female who’s name I didn’t catch.
Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
I was shopping around for a new Hyundai Veloster Turbo and came across the last one I could find that was a color other than silver or black and didnt have any extra options. Matthew Merrell was extremely helpful and a very sweet and down to earth guy with a huge jovial personality. He didnt pressure me into anything and let me take as much time as I needed. His customer service is superior to any experience ive ever had and while the process could have been a little smoother, I can't complain overall.
The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future
Unlike other dealerships who don???t give you a second to browse, Southwest Kia lets you browse and take your time to look for the vehicle you want. No hassle not pushy, but overall good service. Rafael Gaona was the best salesman. He got me a great deal on my truck. I would definitely recommend you to go visit these guys. Thanks for the great service and professionalism.
I was able to purchase the car I wanted at the price I wanted to pay without ever having to visit the dealership. The car was brought to me for a test drive, and then again when it was delivered. The transaction was handled professionally and without any hassles whatsoever. The maintenance will be handled the same. When needed or due, a car will be brought to me when they pick mine up for service. What a convenient way to do business.
I love Southwest Kia! Best experience ever with a dealership. My sales rep Fernando Silva wa so nice and personable, I felt like we had known him forever. The team at Southwest Kia did everything in there power to get me what I wanted and needed. I love my new Sedona.
Professionalism of all the staff members that we encountered starting from the drive-up to our Sales Representative. The work was completed on time, the appointment was accurate and the allotted time for the service was precise. We were extremely satisfied with the service rendered.
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