No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
I had the car I wanted transferred in and from start to end they kept me informed. The waiting period was a bit of a bummer, but knowing that my car was arriving made it worth the wait. Ryan was super he completed the transaction and put us in good hands. We had a minor defect with the windows but Ryan made sure it was taken care of . Overall we were quite pleased. We're definitely getting a second car with them .
I came in for my 20k service and left with a brand new car battery ( which I didn???t even know it wasn???t holding charge just a tiny bit) 2 new key fob battery???s, and a new understanding of aftermarket parts I could do to my car without ruining the warranty. The service rep was even going to let me listen to his personal car, which had an exhaust and other mods on it. Completely outside of what he had to do but he wanted to keep a customer happy!
Jamie Hayes assisted us with our purchase. We weren't planning on a new car. We had a 2010 VW Jetta TDI. Fun. What's more fun? A 2014 Jetta TDI. Smoother shifting. Tighter hold to the road. No lack of power. Jamie walked the lot back and forth. No pressure. We had pizza served while our paperwork was done. Only comment, but not really a negative, is that sales AND management should spend more time learning every feature of the cars they sell. There was a bit of, "I'm new to VW", than I expected. Friendly and generally efficient. Ask for Jamie.
Great service and the Perry Family treated me like Family. I have been leasing cars from Perry for many years and I will never go anywhere else. This is the best customer service and the best place to buy or lease a car. My Mom also bought a used car from Perry
Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
I came in looking a vehicle. I’m a first time buyer and Tony the Lion got me approved in no time. I highly recommend to come to quantum auto sales to purchase a vehicle.
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