I am an out of state buyer and purchased a 2010 Infiniti QX56 from By Design Auto Group. They made the process very easy from start to finish. They even picked us up from the airport in our vehicle so I was able to drive it before finalizing everything and had everything checked out for our long drive home. When a mechanical issue arose while we were a few states away I contacted them right away. Both Jason and Stephanie were extremely helpful and genuinely concerned that we were stranded far from home. They offered a few different solutions for us, all of which were very fair and even favorable for us. They went above and beyond what they could have done. The integrity of both of them as well as their dealership is outstanding. The customer service is exceptional, even after the fact. Everyone we told our story to back home is amazed at our experience and how rare that is. I cannot say enough good things about them and I highly recommend them!
Buying my 2017 Certified Pre Owned Ford Fusion Titanium was the easiest transaction ever! It was worth the short drive from Everett not to mention the Tax savings! I would highly recommend this dealer.
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
A great car buying experience! My husband and I came here to check out a Ford Explorer and we bought it without any pressure. The employees stayed after hours to complete the buying process and were very helpful. We drove away with the car of my dreams and we felt great about the process. My husband and I highly recommend this business.
Quality, care, honesty, intergrity. These guys are great! We weren't hassled, bothered, or cohersed into buying something we weren't looking for. We got a super deal with our SUV and very happy with it. I believe there is a great deal of care taken to find solid cars, trucks and SUV's. Will refer anyone to check this dealership out. Super easy and nice people working here!
I recently purchased my first vehicle from Motorcars and I could not have been more pleased with the experience. I received excellent customer service from the sales staff, owner and the service department. The quality of vehicle at this dealership is exceptional. I plan on purchasing all my furture vehicles from them.
Lots of options in all price ranges . Easy to sit in/test drive cars. Tim was great and no pressure sales. Will recommend and go back. Clean bathroom for customers. Air conditioning inside. Easy to get to off Cook road, the (hwy) 9 or the (hwy) 20. Local & around since the 80's.
Great experience at this dealership. The general manager is very nice, low key and transparent! All the car salesmen who helped me were great too. This dealership was willing to work with me and gave me what I wanted for my trade and dropped the price of the vehicle I bought. It was a quick and easy process. I was in and out of there in about an hour as I called ahead, did my research and knew what I wanted. I love my new 4Runner!! I have fallen in love all over again! Thanks guys, great job! Thanks for making this a painless process!
Jeff and Jeff were both great to work with, very clean vehicle and nice facility. No games - said what they could do and stuck with it. Would buy from them again.
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