by Harris, teacher, UVA fan from Charlottesville, VA
November 6, 2018
From the sales rep, Mike, the finance manager, Dan, to the GM, I had the most rewarding experience purchasing my Jeep Cherokee. Didn’t feel any pressure and answered all my questions. I look forward to continuing business with Umansky Jeep.
by Julia Ulery from Charlottesville, Va 22901-1606
November 29, 2018
Everyone was friendly, the coffee was delicious, my car was very clean after detailing, and the cost is reasonable. My only complaint is the wait time. I had a 7:30 appointment, but wasn't through until 9:45. It may have been due to low temperatures, though.
I was highly interested in a vehicle they had listed on Cars.com. Salesman, Dennis was very accommodating and was able to work a financing deal I could afford. On the day I was going to return with my trade in and deposit I got some very bad news about my employment situation which compelled me to back out of the purchase. Dennis took the news with no questions asked. They have not contacted me since to try and work a better deal or sell me a less expensive vehicle. No pressure at all from day one until today. This company also has a rental fleet and many of the vehicles they have for sale are from the rental business so they have been maintained well and are priced to sell.
I live in Richmond and my daughter blew a tire on her Mini in Charlottesville and was stuck on the side of the road. I found BMW of Charlottesville on the web and called them. The service team found a tire, ordered it and installed in within a few hours to get her back on the road home, all with a friendly attitude. I was more than impressed.
The service I received was fast and friendly! They also cleaned my car for me while they had it! This was something I was going to do later in the day. This saved me one stop in a very busy day before Thanksgiving getting stuff prepared.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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