I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
Mike was a really helpful salesperson and
a credit to West Herr Sales & Service.
The process was almost painless and amazingly quick.
I admit I’m prejudiced as we have purchased or leased the last 7 cars we have thru West Herr!
Easiest new car purchase I ever had. Got a great deal on my trade-in and a very fair price on my new Murano. Never once felt like I was being taken advantage of. Mike Foster was very knowledgeable and a pleasure to deal with. I made the right choice going to West Herr Nissan of Williamsville.
Just bought our second Rogue in 3 months from Frank Duquette. Frank is the best salesman I have ever dealt with hands down. The Rogue is a fantastic vehicle. We will definitely be coming back to both Frank and West Herr in the future!!!
I met AJ after looking at cars Thru a local
Site. After emails back and forth, I decided on a car and took the drive to West Hurr. When my wife and I arrived the SUV we went to see wasn’t availiable. AJ made every effort to find us the right SUV. After shopping around the area we decided to purchase at West Hurr. aJ is very knowledgeable and made us feel comfortable thru the entire buying process with no pressure at all. I feel very confident in our purchase and highly recommend you at least saying Hi to AJ when you shop there!
AJ was a very courteous sensitive salesperson. His efforts in making me feel comfortable every step of the process from selection to completion of the sale was phenomenal. He is very personable and has an easy going attitude in respect that he will find the right match for you. Although the day was a little long AJ and the WestHerr Nissan staff made me feel welcomed and relaxed. This is my third car I have bought at this location and AJ and the group did not miss a beat. Love the service and experience. Also adore the purchase. J Reed
I was not prepared for a new car because I was happy with what I had. Unfortunately accidents happen and you take a loss.
I came to West Herr Nissan at Williamsville anxious because I need a vehicle ASAP but wasn’t sure wether I wanted a car or an suv;very important. Lucky for me I was introduced to Justine Jopp who put me at ease with the whole car shopping process.
She took the time to ask me what i’m Looking for in a vehicle. I was able to express my concerns since I wasn’t sure what I wanted.
After a few Q&A she brought out two vehicles of my choosing to test drive (Altima&Rogue) . I test drove and fell in love with the Rogue.
The time came to decide between buying or leasing but because of my budget I had to result to leasing. At first, I had my reservations about leasing and Justine explained to me how it works. She even got the manger to explain to me as well and not long I was riding out in my new 2018 Nissan Rogue.
Justine was truly amazing in helping me with the whole process. It’s not about the sales for her but rather making sure the customer is comfortable in finding what suits them. She even followed up with me the next day and a couple of days later to make sure the Rogue is driving well and I’m still in love with it. I’ll recommend Justine Jopp to anyone looking to purchase a car at West Herr Nissan.
Dealer Warranty Repair for my 2012 Silverado Truck
by Paul C. from Hamburg, NY
October 6, 2018
10/9/18 Buying experience of my used 2012 Chevy Silverado truck was pleasant. Had to call 2 days later with a dealer warranty repair for broken manifold bolt. Even though I bought a used vehicle and not a new one, I thought I was going to be thought of as a low priority. When I called, the Service Dept person (Dale I think) was extremely pleasant and showed me the utmost courtesy. He scheduled my service for the following week and it was taken care of as scheduled. My experience with both the salesman (Chris Banning) as well as the Service Dept was absolutely superb. The quality of the service work was performed with high quality. I definitely am an extremely satisfied customer all the way around. Thanks again!
We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can???t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys.
Certified autobrokers on grand island is worth the trip from any where
The employees are knowledgeable and helpful and the inventory is great
I can honestly say I may never buy a car from anywhere else again
We had been searching for a particular car within our price range, and Joe was able to help us out thru the entire process. We will def refer pellegrino auto sales.. Five stars from us
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