Transitowne Dodge Chrysler Jeep RAM of West Seneca Review
A++++++ EXPERIENCE!!!!!!!!!
by Terri Dechau from Warsaw,NY
November 5, 2018
4.8 (512 reviews)
Glen Colton is top notch!
Common courtesy
all questions answered
bent over backwards for me
met my needs in a timely fashion
I left there with a new vehicle, a smile, and a handshake!
2018 Jeep Grand Cherokee Limited Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
A delight to drive! Striking exterior and beautifully finished interior. Reliable with all the luxuries you’ll find on much pricier brands. 2019 models have Apple CarPlay...I had to have it added to my 2018 model (I believe this should be standard on all models to be competitive). Fits 7 pax in comfort, and easy operation of seats in back to manipulate your interior space. Fun to drive and great sound system built in. Very happy!
My cheeks hurt from smiling and so much. I recently had an accident and totaled out my car. Buying a new car is one of the dreaded things I hate to do. A friend of mine recommended me to Transitowne to specifically see Tatiana Torres. Of course several friends had recommendations as to who to see and where. After meeting with several car dealerships and sales people around western New York, I finally went and saw Tatiana. I cannot stress enough how easy she made the car buying process. Her professionalism and care for the customer should be modeled for all sales people to follow. She listened to my needs, and my concerns and found the perfect vehicle for me. The financing department was fantastic, and worked with me in getting the best rates. If you ever need to get a car new or used I strongly recommend seeing Tatiana and tranitowne. They have a customer for life and I will only be purchasing my cars from her going forward
2019 Kia Sorento LX Review
Fit and Finish was excellent and quality
by JCurry from Forney, Texas
May 15, 2019
5
Super happy, it’s a blast to drive, love all the safety features. It’s a car we plan to drive for at least 10 years. .
I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.
Exemplary service department. Though they are a very busy dealership they do an excellent job of keeping their service appointments.
2019 Honda CR-V LX Review
2019 Honda CR-V LX
by USPS88 from North Providence, RI
May 14, 2019
5
It is beautiful, comfortable, roomy and stylish and drives very smoothly!! There are many features that suite are needs as well! We are currently leasing this vehicle and would recommend it to others.
I have been taking my 2008 Honda CR-V into Ray Laks for service since I purchased it new. The latest was for diagnostic for problems with warning lights coming on and off and the "D" light (drive light indicator) flashing. They found an extra ordinary irregular problem with the main control module. Since I am on a very limited income as a retiree, they help me with the amount it cost for the diagnostic. Nevertheless ... when and IF I am ever able to purchase a new vehicle, it will be from Ray Laks Honda.
2019 Honda Pilot EX-L Review
Honda
by Maryafinlay from Maine
May 15, 2019
5
I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!
Joshua Liddy was my service coordinator for my last two service visits to Honda. I had a new service code come up on my dashboard. He was wonderful at getting me in for service right away and testing my car to see what needed servicing. He also made arrangements for getting my extended warranty coverage on the required parts and service for the one day. He called me to let me know when my car was completed and was there to greet me and explain all of the services they completed. My car has been running super since it's last visit. Thank you Joshua Liddy for the wonderful service,
2018 Toyota RAV4 XLE Review
Drivers seat is not a power seat
by Rani from Atlanta
May 9, 2019
5
Need power seat for and need more room inside for this price. Need one more coffee cup space in the front. Need to have more cargo space.
This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible.
I would ask for him when you go there.
2018 Jeep Grand Cherokee Limited Review
Hard to believe but it's nicer than my 2018 Q5.
by Audiopimp from Blue Bell, PA
April 14, 2019
5
Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.
Kristen Lawrence was there for me. Our 2017 Buick Encore was accident totaled because of other driver error. Encores six airbags activated and saved my life. There was no other choice for a replacement car other than the Encore. Thank you Buick! Thank heavens our sales Rep. Kristen Lawrence was by my side helping me with a replacement car. Kristen took hold of my families painful situation by initiating leasing financing while working with Christian Devine both being true professionals, allowing me to sign and drive in only a few hours thus making it a painless experience. Kristen is truly a person who cares about others and represents West- Herr very, very well.
Thank you West-Herr
Sincerely Dona Sweet
2018 Toyota Highlander LE Plus Review
Love it!!
by Sfranklinva from ARLINGTON
May 16, 2019
5
We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!
Much appreciation to George Cannon for a pleasureable, relaxing, non-pressuring car lease experience. I will seek him again for my next lease/purchase. I highly recommend him to anyone looking to purchase or lease their next vehicle. Thanks again George!
2018 Toyota RAV4 LE Review
Great combination of sporty/family friendly.
by Mander from Boston, MA
May 9, 2019
5
We got this car to help accommodate our growing family- 2 adults, 2 dogs, 1 kid, and planning for more. We were deciding between the RAV4 and the CRV and ultimately thought that the RAV4 met more of our needs for cargo, performance, and price.
Transitowne Dodge Chrysler Jeep RAM of Williamsville Review
SUPERB SERVICE DEPT!!!
by prittymemawof3 from DealerRater.com
November 6, 2018
4.4 (1162 reviews)
Ok so believe me when I tell you, this dealership is top notch! I am far from an easy person to please, trust me now with that said , KEVIN, TED & The shuttle service guy( I truly apologize that his name is escaping me right now) I cannot THANK,YOU guys. & everyone there today enough for turning my disaster of a jeep situation ( 2 days dealing with numerous individuals 98% of which were not helpful@ all, none of which are associated with this dealership/service dept in any way) Kevin & Ted went ABOVE & BEYOND to make my fiasco into a smiley happy ending , my Jeep serviced & back in my driveway , the whole time with smiling faces & wonderful,kind, courteous attitudes & I cannot THANK YOU GUYS ENOUGH! & "Shuttleman" as I'm calling him (hey guys hey needs a cape , lol!) ,was just as friendly & courteous as could be as well. Seriously, if your reading this & other reviews wondering if you should use these guys , stop wondering & call the # , you'll be glad you did , I know I am & I will NOT take my jeep anywhere but here for as long as i own it.
2018 Toyota RAV4 LE Review
One of the most reliable cars I’ve owned
by Toyota4Life from Maryland
May 13, 2019
5
This vehicle is comfortable, handles well and feels sturdy and strong. Excellent suspension; barely feel any bumps in the road. Would definitely recommend this vehicle to anyone looking for a reliable SUV.
Excellent experience purchasing my pre-owned 2010 Audi S4. Everything was handled professionally and quickly. Big thanks to Heather for holding the car so long for me. Will definitely be back.
2019 Honda CR-V EX Review
Love this car!
by BrigitteO from Westmont IL
May 16, 2019
5
This is my 4th CR-V in a 20 year span. While I did stray away from Honda two years ago, I am back for good! Nothing compares to the quality, and the two years I drove a different brand (never again) were underwhelming.
Great customer service by Adrian Bonsey. He’s very friendly qnd helpful. Would recommend him to anyone who needs services there.
2018 Honda CR-V EX Review
Own 2012 overall good car
by Jay C from New York
May 16, 2019
3
Met most of my needs needed heated seats and works well I also needed fog lights CarPlay would of been nice but overall a good car with good gas mileage
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
Another fantastic experience from Cappelino's team
by Jo from Buffalo
November 5, 2018
4.6 (165 reviews)
I only had the best of service from the team at Cappelino Buick- I was particularly impressed with the salesmen who took care of me- Paul Batt is the best there is when it comes to taking care of customers and making them feel valued and at ease. Domenic was the one who directly took care of me, and was accommodating, informed, considerate and great to work with. Thank you for another positive experience!
2018 GMC Sierra 1500 SLT Review
GMC Truck
by Roger from Kewanee, Illinois
May 5, 2019
5
Have only had it for a few days, but so far quite happy with it. Ride is smooth and very quiet. Very nice to drive!
My salesman, Matthew Mosher, is very nice and knowledgeable. I bought a used 2016 ford fusion from West Herr, and I was able to fully test drive the car before the purchase. I was even able to drive the car home so that my wife (she was not with me at first visit) can check it out. The price is fair.
I don't have much to complain except for the financial manager kept trying to sell me their extended service plan. I did not buy it but I can understand he is just doing his job.
2019 Mazda CX-5 Grand Touring Review
Mazda is moving on up
by MadMariner from Baltimore, MD
May 16, 2019
5
I traded a Mercedes GLC300 for the 2019 CX-5 and, honestly, this feels like an upgrade, although the Mazda is priced almost $20K below the Benz. The interior is better, sound system just as good, and technology is superior. Also much more entertaining to drive (I have the GTR, which has the turbo engine, although I drove the GT and it was pretty well powered). Thrilled with the Mazda and really happy with the upscale direction they are taking with he product.
Bought 2017 MKZ from Rich Ball/ Gina Hammer after being referred by Joel Schmitz a friend who works at another West Herr location. From Joel pointing me in the right direction and laying the ground work to Gina and Rich getting the exact car I wanted via an out of town dealer swap was a great experience. They paid attention to my needs and made me feel like a valued customer every step of the way. Their respective assistants were also very courteous and helpful. I would highly recommend all of them to my family and friends. They are a credit to the work force at your company and it was my pleasure to do business with your dealership.
2018 Jeep Grand Cherokee Limited Review
Quality Vehicle
by lfsmith83 from Lynchburg, VA
April 12, 2019
5
This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!
Erik is nice sale man. He make you feel easy to dealing
2019 Honda CR-V EX-L Review
One great car for comfort, safety ,and room
by dreyeman2 from SPRINGFIELD,Ma
May 15, 2019
5
I had looked at more expensive SUV's as Lexus and Acura RDX which my girl friend has. When comparing the price and features of the new CRV you can't beat this car for the price and features . I chose the touring model . Even though this model is 4 cyl turbo charged , it has plenty of pep and gets great gas mileage on reg unleaded which will save a lot of money in the long run.
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