Paul Gifford, Cody, and Shawna Coyle, are absolutely the best at what they do. Great work ethics, personable, great understanding of his customers needs, and great situational awareness. My observation of Paul the few times I???ve worked with him has been exceeding expectations. Thanks Paul for all your help. Cody is a great guy and a knowledgeable and a talented mechanic. Shawna is great at what she does, personable, and at understanding her customers needs as well.
I did not have an appointment when I took my vehicle in, as it was due to a strange noise that I noted on my drive to work that morning. The service department (Chad) was gracious to accept my vehicle and called me a few hours later with a diagnosis that it needed to have new brakes installed. My vehicle was ready to be picked up a few hours after that. I'm happy with the service and the work performed.
This is the fourth vehicle I’ve purchased from Aaron and have been totally satisfied every time. He provides a no pressure style of sales which is quite refreshing. All of my Rovers and my 1 Jag have been fantastic.
Imperial Motors representation of my Jaguar was spot on. They arranged transportation to my home in Vermont . Car around clean and in perfect condition. I am most satisfied with my purchase. Connie, was professional, thorough, and a delight to deal with. Highly recommended.
Nick was absolutely the best to work with. I enjoyed my transaction very much and he did everything he promised. Process was easy, no games. The dealership is beautiful and the follow up has been wonderful. I will refer everyone to them.
I am a return client of this dealership and sales person, Derek Harp. I love working with Derek and this dealership. I hope to buy all my future cars from Derek and Jaguar / Land Rover Fort Myers. I am a very happy client!
This was by far one of the best experiences I???ve had at a car dealership. Derek Harp, Nick Del Negro and Morgan Kin provided exceptional customer service and never once made me feel pressured. If you are in the market, you must stop by this dealership. You will not be disappointed.
Let???s just say I have bought some vehicles in my day. This by far was the most enjoyable one yet. Joey D???Ambra was professional,honest and kind throughout the whole process. You don???t find to many car salesman like him these days. Scott Reid came over to thank us after the purchase and made sure our visit went well. Morgan did the paperwork quick and efficient. Thank you guys again!! Go see this crew!!!
I’ve purchased a lot of vehicles and have never had a better experience than I did with the team at Jake Kaplan’s. My salesperson Brian was extremely friendly and answered all my questions. He wasn’t pushy at all. He introduced me to the GM Chris, who spend time with me going through the particulars of leasing and was extremely helpful hammering out the details. We actually laughed and had fun buying a car! Thanks also to Dan who did a great job explaining the paperwork and registration process. It went very smooth.
I don’t usually do reviews, but this team did such a great job you shoud know it.
Thanks again and look forward to doing business for years to come!
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