Used 2020 Jeep Cherokee for sale near Ann Arbor, MI

Each time I visit the dealer I receive exceptional service and customer care. They keep you updated on the service and give you an estimate of the time it will take. I was able to wait for my vehicle and did not waste a whole day. Very friendly staff and service advisors.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

Love everything about the car the color the room in the interior the pick up the ride and the options are just excellent I am so excited to be able to take a road trip soon

I was happy with with the service overall. Tim returned my calls when I left a message. They replaced power steering pump, valve cover, and left front caliper. The only thing I was not happy with was I told them the car was pulling to the left. I was told it was because of the caliper. I asked them to check the front alignment. They did not and the car is still pulling to the left.

This car met our expectations as far as looks, good gas mileage, comfort and reliability. It performs well in town and on the road. Excellent choice on our part!!!

All the maintenance needed was explained very clearly. Everyone was very professional and friendly. Service you can trust.

Mike B. and Bob M.are both very courteous professional. and helpful salesmen, and Mike S. in Service is courteous, professional, and helpful as well.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

Zak is always cordial and respectful. He explains why the work is necessary and always ensures that I receive a military discount. He is knowledgeable and dedicated to ensuring that your experience is favorable.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

I had the best car-buying experience at LaFontaine Walled Lake Michigan, and I truly felt taken care of from start to finish. My salesperson, Mike, went above and beyond for me. He literally drove all the way to Coopersville, MI to find the exact Jeep I wanted. That kind of dedication is rare, and I appreciated it so much. He made the whole process easy and stress-free. The delivery team was also fantastic?super friendly, professional, and they brought my Jeep right to my home, which made everything even more convenient. I also want to mention Lindsey in finance. She was wonderful to work with?no pressure, no pushing unnecessary extras, just honest and straightforward help. Overall, this was the best experience I?ve ever had buying a car. I highly recommend LaFontaine Walled Lake and their team!

Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.

Stephany worked really hard to make sure the car was exactly what I was looking for. I was very specific with my requirements and she made sure I was taken care of. It was a rainy day & she had my car in the showroom so I could inspect it thoroughly before taking it for a drive. I was impressed with her attention to detail!