Used Jeep Cherokee for Sale in Ann Arbor, MI

I have been to all the Jeep dealers in the Washtenaw County area and Suburban impressed me the most. After much research, I knew what I wanted and how much I wanted to pay. Darius is very informed and helped me secure all of my wants and needs with friendly, no pressure service. He also arranged for the specific vehicle I wanted to be brought in from Columbus, OH so I didn???t have to settle for something else or wait 6 wks for a factory order. While other dealers hounded me with emails, texts and calls, Darius gave me a competitive price from the beginning as well as the time and space to solidify my decision without the annoying, high pressure tactics I experienced with other salesmen. I also received a very fair price for my trade-in vehicle which was washed while I was still making a decision. Thank you, Darius! I still haven???t stopped grinning 🤗. Cheers!!

I love my new Cherokee it is comfortable to drive on the highway and still does well off road. I’m looking forward to the Gladiator

Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.

Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!

Quick and painless process. I came in and within minutes was driving a beautiful new Equinox! Everyone was friendly, from the receptionist and the sales people to the service guys who topped of the air in my tires. Exceptional service all the way around and I couldn???t be happier!

The Jeep Cherokee is the best of both worlds for my wife and I. The ability to move stuff around and travel works great. The towing capacity is just enough for a small trailer for me to use to haul things around.

The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance

Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car

Came in for a recall update, an oil change and a non-functioning Cruise Control/Adaptive Speed Control issue for my 2012 Grand Cherokee Overland Summit that I purchased used w/addition purchased warranty, from Shuman in late Spring this year. During the oil change, a fluid leak was discovered in the steering rack. The CC/ASC module was found to be faulty as well. The rack and the module repairs were $4000.00. Upon inspection by warranty specialists, the rack and module were replaced free of charge. Thank you Jesus! Eric Ekland, the Shuman Technician who made all repairs, spoke with me per my request at the conclusion of the job and thoroughly went over all the work that he had performed. I have worked in the Automotive field since a young teenager (now 59). I currently work in Automotive R&D but worked previously for many years as a mechanic. One of the hardest things for me to do is to turn my vehicle over to another set of hands to address issue that I could usually take care of myself. I am a technical perfectionist and a bit of a dealership skeptic The Rack replacement is a big job requiring substantial disassembly to the front suspension and drive-train cradle to facilitate access. There is a lot of things that need to back together correctly for a successful repair outcome. After Speaking with Erik, I am confident that he possesses all the necessary talents and customer service attributes for providing me with peace of mind that my vehicle was repaired correctly. I requested to Erik that he be the only technician to work on my vehicle for any future repairs at Shuman. The best thing about Shuman Dodge Jeep Ram for me is the emphasis they place on relationship building. From Mr. Shuman, Mr. Zeigler, the Service Staff all the way to the lady who answers the phone, they all have been wonderful and helpful; this is why I come back. Lastly: A few words about a young man named Hunter. Hunter is a teenage Apprentice Technician and Porter/Shuttle Driver at Shuman. Hunter reminds me much of my youthful self years ago when I wore the moniker of "Gearhead" proudly. While being shuttled by Hunter we talked at length about cars, growing up young today, original Hemi Cuda's vs. Hellcats, to name just a few. Hunter embodies having the greatest internal gifts (sorely missing in todays youth) needed to carry him into an automotive career (or any career for that matter); interest, initiative, excitement and enthusiasm. Somebody get that boy a Mentor and train him well! Thank you Shuman Matthew Lindauer

Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.

Schedules service time to bring in my Pacifica for recalls. Scheduled time was 10:30 am Brought my vehicle in at the scheduled time. Was told it would take approx. 1-1/2 hours. Was pleasantly surprised that it only took 40 min. 👍 All service personnel were very courteous Also purchased an extended warranty

This car met all my needs living in a 4 season state. I could always trust that it would get me where I needed to go. It is very comfortable to drive and ride in.

I went into Shuman Chrysler in Walled Lake to see what I could do about getting out of my truck lease early and into a new truck. ? I had the pleasure of working with Mike Yezak in the sales department. Mike listened to me explain where I was with my lease situation (going over my mileage with 6 months to go on lease) and what I needed both in my new lease and in my new truck. ? I love these RAM 1500 trucks, they are fantastic. This is my third one. I told Mike what I wanted in my new truck and that I intended to keep it forever (Delmonico Red, Bench Seat, Hooks, Skid plates, V-6 engine, 3:21 ratio...) After searching every dealer in 500 miles they found one, in Ohio. This just wouldn't work because that dealer wouldn't give it up! This truck was a Unicorn, nobody could find one available, anywhere. I know because I visited 2 other dealers and was told that truck was impossible to find I would have to order a new one when that was available. ? I really needed to lock in a great deal that was being offered by Ally (great financing company BTW) and I asked Mike to keep looking and lo and behold he found that the factory was building a couple that were extremely similar to what I wanted so he arranged to get one for me. I even put my name on it. The big difference was that these came with a few extra options I hadn't been interested in but also a couple I was interested in (bed liner and cover).? ? Mike found my truck and then... the factory lost it. The delivery estimate day came and went, no truck. Mike was personally upset for me and pursued this very energetically. He made calls and kept in communication with me every step of the way. The factory really seemed like they had lost it. They kept saying "It should be there by now" and of course we agreed, but it wasn't. ? I was hitting a crunch time because I was going on a long planned and paid for vacation that I had been counting on having my new truck for and I was getting concerned about being able to go. Enter Chris Brough, the new car Sales Manager at Shuman. Mike had already alerted Chris to this rather unusual situation with the factory and Chris stepped up knowing that I was heading for a long drive to the UP, he took it up the chain to Mr. Shuman who personally approved what Chris wanted to do for me and my family (it was a 1500 mile trip) and they gave me a RAM 1500 to use while we waited for mine to show up. ? When I returned my new truck was at the dealership but it wasn't quite what I had expected there was an option missing. I told Chris and Mike what my concern was and Chris said "If that's all I have to do to get you what you need and make you happy, consider it done". ? Chris (on the spot) arranged for the parts to be delivered, in my name and introduced me to Mike Weinstein the Service Manager and he explained the story to Mike W, who clearly, was personally interested in getting me taken care of. I dealt with Mike W in arranging a loaner for the day which was totally pain free and and I am completely happy with the finished truck. ? From the Service Dept (Mike Weinstein) to Sales (Mike Yezak) to the Management (Chris Brough) heck all the way to the owner himself, they took a personal stake in this customer, my family and my concerns and they blew way past all normal expectations and handled a bizarre Assembly Plant issue, made it there own and made me a customer for life. ? Mike, Mike, Chris and Mr. Shuman -- Thank you, very much! ? Chad Keiser

Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.

I was so please today with the service on my jeep Cherokee ,Chris Graham told me exactly what he was going to do and that???s exactly how it happened in a timely fashion! So happy with this dealership and especially the service department, ... Thank You Chris 😁

This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.

Our 2014 Cherokee was making noise at the serpentine belt side of the engine. Turned out to be worn idler pulley. Further inspection by service technician Chris revealed rear differential starting to seep and one front strut worn out. We have Max Care lifetime warranty so these were covered (except the belt). Service advisor Dean Decker was very helpful in communicating updates. He tried to do the right thing at the strong advice of Chris: Replace BOTH front struts (not just one side as Max Care inspector authorized). Max Care was adamant that if it's not leaking, it's not broke, we don't pay! I tried to get them to understand my view (that the mechanic is RIGHT). It is a suspension SYSTEM and leaving a nearly worn out strut with 140,000 miles on one side is really illogical. Dean offered a compromise on cost which helped (and we didn't end up with yet another deductible in the near future to replace the remaining old strut at 140,100 miles ; ) Chris the technician was pushing for the right thing to do for the customer. I agreed 100%. Dean helped ease the cost after trying to get it covered but being refused.. Max Care inspector was not sensible about the "strut thing" and wasted half a day of everyone's time. (There are details to the conversations that allow me to say these things.) Chris was authorized to do the job properly and still got it out just before Thanksgiving Holiday. Kudos to both Dean and Chris for being on our side!

The Jeep has everything I’ve always wanted in a car. The functions inside are easy to use and safe when driving. The exterior is very modern and the all black rims and body are perfect.

I had recently leased a 2017 Jeep Cherokee Latitude. 7 days and 178miles later, I had a transmission malfunction that left me with much concern. After a seamless and time efficient sales process. I was beginning to question if going with Jeep (Son of GM Retirees) was the right way to go considering I have been a very loyal GM customer. During the troubleshoot/repair process I was growing more and more anxious with the service process. However, after a few frustrating days (again, I had the car all of 7 days), I was informed that the failing part was replaced and the car was "re-delivered" to me as if it was a brand new car. Thank you Dean (Service Rep) & Jeremy (Salesman) for rectifying a frustrating situation. Shuman is definitely a "local" dealership with its interests in keep our little region of Metro Detroit "Jeep Country".

Loved the car when I test drove it, I love it more now that I own it. A Latitude plus with active drive 2, the interior layout is excellent, as is the ride. The V6 engine is smooth and powerful. The uConnect is easy to use and there are plenty of usb ports. I've never been happier with a new car purchase.

This has to be the best car buying experience I've ever had. The best way to describe it is that was uneventful (in the best sense of the word ). I mostly knew what I wanted and my salesman, Mike, helped me with figure out the rest. When I asked for a couple of days to think before the purchase, there was zero pressure applied. The car I finally specked out was rare and had to be ordered from the factory. Mike must have connections at FCA HQ, because the car was built and arrived in just four weeks (which is some kind of record for a custom order, at least in my experience). And all the while Mike kept in touch with me by email keeping me informed of my order's progress through paper processing, VIN assignment, factory, arrival in final inspection, estimated ship date, and the day and time it was loaded on the carrier truck for delivery to Shuman.. When I picked up the car it was completely prepped and in immaculate condition both inside and out.. I have never had a dealer take such care in presenting the car (and I've been buying cars for a lot of years). Mike then took about 40 minutes to sit in the he new car with me and go over all the controls and settings which I greatly appreciated. He would have spent more than 40 had I requested. there was never a rush. And I should say the Mike's command of vehicle's features and operations was prodigious -- there's nothing like dealing with an informed salesman who knows his products like the back of his hand. DJ is the F&I manager who also knew his business. As with the car itself, I knew that I wanted an extended warranty going in and what price I was willing to pay. And just as with the car, there was no argument. My sit-down with F&I was brief and productive. Again, uneventful as it should be. These guys are great and I recommend them. And, by the way, the 2017 Durango I purchased is fantastic. I had not owned a Durango previously, but my research revealed very high customer satisfaction with the vehicle. After driving it around for two. days as hard as I look, I can find no warranty claims to make. The build quality is impressive and I can see how owners would squeal with delight over this car (truck). You wouldn't believe how well it drive unless you tried it out.

This car meets my needs, reliable, comfortable, dependable, easy going, wonderful interior, and exterior, can have a beep noice when going in reverse. Overall great vehicle

Vehicle service was quick and performed well. Had an oil change, tire rotation and a rattle diagnosed and fixed. The vehicle service was completed well before the promised completion time. The service consultant (Kevin Bright) was friendly and efficient and processed my request quickly.

I love it. It is stylish and comfortable. The drive is very smooth. It is fully loaded and has many safety features which I feel helps me to be safe on the road.

Everyone involved was friendly, polite, attentive, responsive, and expressed sincere gratitude for my business. Could not be happier than with George Matick.

Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!

All the staff made me feel welcomed, very respectful, professional and the quality of their work will make me return.

Definitely High prestige. It’s a lot of fun enjoying all the extras and just cruising around. It’s most definitely one of the fastest cars I’ve owned

Fred, Thank you so much for all of your help in finding the perfect vehicle. I LOVE my new Jeep! I think my favorite amenity is the heat - my '02 Liberty has had a partially plugged heater core for the last three or four years. It generated just enough heat to keep the windows defrosted but not enough to be warm. Imagine my joy at being able to drive my new Jeep without wearing my thick winter mittens! Of course, everything else about the new Jeep is wonderful too. :-) Tony and I both very much appreciated the way you were the antithesis of other used car dealers we have dealt with - you were helpful without being pushy, you actually knew something (quite a bit actually) about the cars on your lot and you trusted us to test drive a vehicle without needing to ride in the backseat. We were both pleased that you had the right Jeep for us - it would have been a shame if one of the slimy dealers had had my dream Jeep! :-) If you have a manager that we could tell how much we appreciated your help, it would be our pleasure to do so. Of course you may be the head honcho - if so, please pat yourself on the back for us. Our experience could not possibly have been any better. If we hear of anyone looking for a used vehicle, we will gladly send them your way. Beth

I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!

After not finding the new 2017 Jeep I was seeking at my local go to dealership I broadened my search distance. After looking at Jeeps at 7 dealerships far from home and being discouraged for various reasons regarding these visits, I had one more go at it and drove to Snethkamp Jeep far away. Story is: was paired with salesman who actually listened and was interested in our satisfaction to make the deal happen. The visit evolved: examined condition of, test drove, liked Jeep, discussed terms of deal including trade in $, struck agreements for sale. Drove home in new Jeep same day! Snethkamp buying experience helping to smooth all the negatives of a long search. So if you need to be treated with a professional approach and consideration in your purchase try Snethkamp Chrysler Jeep, it was a pleasure for me that day.

This car is too small my family cannot fit comfortable, No leg room for my husband and son, cannot travel comfortable with family, we need space.

Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.

I never thought car buying could be easy & painless. That is until I met Scott Myers at Szott M-59 Jeep. He listened to exactly what I was looking for and was honest about what he could do for me. He did not try to sneak one over on me or put me into a vehicle I couldn’t really afford on my budget. He gave me a few options and discussed what my possibilities were and then he worked in my budget. This was the Best buying experience I have ever had. If you are shopping for a new car go see Scott!

I had been searching for the car that I wanted within my budget for a while and other dealerships just couldn't meet my needs and often tried to push me in a direction I didn't want to go. Then I found the listing for (now my current car) a Jeep Renegade in my budget on Cars.com with lots of information/pictures and descriptions. However, it didn't have luggage rack rails...So I used the Cars.com feature to ask a question on wether they could be added. Within a day of asking my question I got an email and a text from the seller (Brian) at Extreme. Awesome customer service and very personable. He cleared up my question and scheduled an appointment to see the car. I got to the dealership early and they already had the car pulled up, handed my mother and I the keys and said "take it for a spin - go get lunch if you want to". It was wonderful being able to test drive a vehicle without the pressure of the salesman there. Beyond that, the salesman, Brian, was absolutely awesome! He made sure all of our questions were answered and even the owner of the dealership came in to help us when we had questions about the Carfax - took the time to dig up photos of the car when it was purchased at auction. Next thing I know I was driving my perfect car away with a full tank of gas within the budget I had set. It was also wonderful the ease it was to finance my car through a credit union and not a dealership - Extreme worked seamlessly with it and never pushed me away from the decision to use a credit union Great car buying experience.