This is our first time at Bickford Ford and we bought a 2013 Toyota 4Runner. My husband kept saying that this was the easiest car buying experience he had ever been in. Everyone was polite, courteous and really wanted us to have a good experience and have a great car. Thank you
So far so good no complaints
by Lenny(9ERFAN) from Reseda,C.A.
April 19, 2019
Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car
I'm so happy w/ the service at smokey point dodge! There's Randy who has eyes behind his head and keeps things on point. Then there's the fast oil service and the young man running it who's is always so polite and helpful... His name escapes me but he knows who he is. Then there is my personal car counselor Adam! He keeps me on the road no matter what, makes me laugh and addresses all my cars needs. I finally should make mention of the big guy who was forced to fit in that tiny hole dealing with the leaks from my sunroof and firewall between the engine and dash to replace my fuse box. It was an unusual repair and so if you do wild things with your car, you need these professional people to find and fix your problems. This wonderful staff have kindly done this for me the last 10 years. Thanks so much! MS
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
I’ve experience a huge Rip-off!! I asked Trent for the blue book value of the truck I was interesting. Due of my deafness, he manage to reply behind my back and three of my hearing kids heard it. The truck I’m interested is 28 thousand dollars and he said the blue book value was 23k. Absloutely no explainiton ready why it cost a lot more than that. Got ripped off big time! It surely felt like I got big black eye. Am planning on contact the BBB soon.
Sturdy vehicle that's not boxy
by AnJMom from Fords, NJ
May 5, 2019
Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.
Great buying experience! They took our trade in at a very reasonable price and put us into a truck that we were very very satisfied with. Since then I’ve recommended to numerous people to check NWMS for their car/ truck buying needs.
Fastest car I’ve ever owned
by Steelcutter from Garden Grove , california
May 15, 2019
Definitely High prestige. It’s a lot of fun enjoying all the extras and just cruising around. It’s most definitely one of the fastest cars I’ve owned
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
Car is too small not for family.
by Tyyates63 from Charlotte NC
May 14, 2019
This car is too small my family cannot fit comfortable,
No leg room for my husband and son, cannot travel comfortable with family, we need space.
Jackson was super nice to work with. He was laid back and respected the set amount we had to spend. I appreciate the budget pricing and the fact y’all were upfront with any issues the vehicle may have. We will be back to see Jackson when it’s time for my other daughter to get a vehicle.
Car with a classy look and feel
by Lizadoliddle from Hedgesville, WV
April 22, 2019
Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.
The sales staff and manager worked out well as a group. Finance corrected issues and worked with my credit union. Over all they fixed the problem of getting me another vehicle, because the first truck had serious problems. They took it back and found a very nice F350 in Pasco. I'm very pleased with the truck and the staff at the Lynnwood location.
Worst car I have ever owned
by Disappointed Customer from Virginia
April 16, 2019
I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.
First of all Dave M is a rock star salesman!! No pressure, deep knowledge, patient, and accommodating!!! I fell in love with the TLX at first sight!! I love love love driving it! Power, accessories, style and so much more!
Most reliable vehicle I've owned
by Jeep tough from Waverly hall ga
April 20, 2019
I've had chevys and toyotas this jeep blows them away with quality and performance my last jeep cheerokee I put 300 thousand miles on it and was running great when I sold it
We came into the dealership based on a internet AD for a Subaru Outback. When we got there the car was exactly as advertised. Brittany had us out on a test drive in less than 5 minutes. Vincent and Brittany worked to get us a a good deal on our trade in, and a great deal on the sale price of the car. At the end of night we realized we had forgotten the title at home. Brittany had to follow us home (45min) to get it. Great service!
I really want to have Jeep Cherokee
by Recep from NORTH PLAINFIELD, NJ,
April 7, 2019
I love Jeep Cherokee looking, I think that it's very comfortable and safe to drive, so I am looking for buy one to enjoy drive.
He was very patient with me and my disabled Army veteran husband. Travel is not always easy for us because we live in Maltby WA. He was very helpful and understanding that we could not come to the dealership right away, but still helped find me what I was looking for and even better then I expected. Thanks Eric I really appreciate your patience and diligence with me and my strong personality:)
Far surpassed expectations
by cris.danhartman from Savannah MO
November 8, 2018
My Cherokee Sport was extremely durable, easy to work on (not that I had issues) It was driven in Army training areas and then back on the highway with no difference in ride or performance.
This jeep was a buy. The limited edition has all sorts of cool features! I really enjoy the unlock sensor on the outside of the door. We bought ours used with 48k miles. The trim an outside is in great condition. Getting used to the push start. Over all a very good SUV. With 4x4 and a V6 this vechile has good power but not too much.
Awesome customer service! The dealership has a really positive vibe and the people who work there seem really happy :)
I also appreciated the "free" T-shirt!
Love everything about it!!!!
by Gary from Buffalo Minnesota
March 19, 2019
Not only dose it drive nice,.it pulled my fish house. The heated steering wheel and seat.is nice too. Remote starter never hurt no one. Oh did.I mention I think the sun roof is fantastico!!!!oh yah it shuts off when at a stop to save gas! Man I could go on and on its a sweet ride
My husband and I were put in a predicament that required us to find me a new vehicle, and fast. When we called about the vehicle, Hector was personable and did not disappoint us when we came in! Our entire experience was excellent. The staff worked with us with kindness & dilligence. We are so grateful for Del Sol and would recommend them 100%- Chelsey Cutrer
Rust bucket Money Pot
by Flamingotwo from Philadelphia
April 20, 2019
Money Pitt rust bucket.
My husband bought a 2001 Jeep in March 2019 advertised as “clean” “ runs great”
The first issue is that it needed inspection which the merchant said he would reimburse, he did reimburse us but it needed work to even pass.
The Mechanic told us that his car has many issues.
The car looks beautiful at first glance but if you look close you can see the rust underneath the paint job.
The passenger door not lock unless you use the key and the rust is eating away at the doors which are falling apart.
We had antifreeze leaking and had to replace the radiator.
The air condition does not work
The stereo is great.
We paid $6000 for a car stereo.
We were stupid to jump into this purchase.
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