Used Jeep Cherokee for sale near East Rochester, NY

On March 15th - 2023 I purchased a 2023 Soul Kia - I am not interested in having my picture or experience published - but I am interested in saying I had the best sales person on your staff - Dan Mitchell - he was great through every phase of the transaction. I had my previous Kia serviced every time at the Greece location. While waiting for my vehicle I would spend my time noticing the employees - I was most impressed with Dan Mitchell - I questioned him twice about going forward - when I was ready I knew I wished for him to assist - that was an excellent choice he did not disappoint at all.

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

Josh was great John was great Andrew was great Drove from Long Island to pick up a new truck and trade in a truck quick easy transaction will definitely use again Thank you Anthony

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

This was my second vehicle purchased from Vision Buick GMC. They made the process quick and easy!

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

I have driven Acura's for years and this is my first Hyundai. The service at Matthews Hyundai in Greece is far superior (thanks TODD!!) to all my experiences with my Acura's. My next vehicle will DEFINITELY be from Matthews Hyundai in Greece---------because of the service department!!.

Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

I bought my first VW from Ide in 2016 and Nick was my salesman. I can honestly say it was an amazing buying experience. I always said my next car would be another VW, it would be from Ide and I wanted the same sales rep. I just picked up a 2024 Jetta from Ide and had Nick guide me through the entire process again. It was seamless and easy. I can’t thank him or Ide enough!

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Have had my 2017 crv since Tony sold it to me. I love this car. It handles great and over the years it has taken me all over the eastern United States. The service department is top notch. Am currently working with Adam and he is a pleasure. My key fob fell apart and he took the time to piece it back together. I was so thankful to him. When I’m ready I will come back for my next Honda from Tony. Thank you Tony for all your help and guidance

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

Purchasing my vehicle was one of the easiest processes through Cortese. Rick was amazing, honest, did not push anything on me and was efficient. I will continue to go through Cortese Mitsubishi for future purchases as well as refer friends and family to Cortese!

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

I love my jeep. But my biggest issue is if you live somewhere where it get cold and you don't have somewhere to park it like a garage, be warned it might not let you drive it no matter how long you let it warm up. I have had this for almost 2 years now and both winters I have had trouble with the dashboard lights coming on. Lights like collusion lights, engine, and airbag. The problem is when all these lights come on, it shuts the car off and refused to left you move or change shifts. I will admit the first time it happen, I accidently left my phone charger plug in over night. I have now made sure everything is unplug and off before I leave my jeep. But every time since, when the weather get cold and it still had this issue. I have reported this to the dealer ship I got my jeep from but they say it just the battery volt being low from the cold. But I need my vehicle to work due to my job being one where I work all years including holidays.

The whole dealership made us feel welcome. We were looking to replace our Pacifica and Scott Thompson met us on the lot and convinced us the Pacifica Hybrid would work well for us. Stephen Riffle helped Scott through the process and then showed us all the features and WOW, what a vehicle. We love it! Thank you very much for helping us.

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

My salesman Cody Sherman was fantastic. He was very patient and great communication skills. He worked very hard with me to find the right vehicle and the right price. Best salesman I have ever worked with.

Purchased about 2 months ago. I have taken it on highway trips and driven around town. Very comfortable ride and it looks great. V6 engine is very responsive. I am averaging about 31 mpg so far and am pleasantly surprised by this. Only wish it had a bit more cargo space making it easier to get our 2 bikes inside without having to take the front wheels off. Also, chip shortage cause rear park sensors to be left off of this build. Overall very pleased

I purchased a Cadillac 2011 DTS. Alicia was the sales person. 1. She provided excellent service. 2. She always answered the phone. Very important to me! 3. She was always very courteous, even when I was not. 4. She was extremely patient during the money transfer process. As a result I was able to purchase the vehicle. 5. The car was exceptionally clean. It ran very smoothly on the 1,600 mile trip to Colorado. I 6. I have been purchasing cars since 1962. Alicia is the best salesperson I have dealt with, bar none. 7. She was very efficient in getting the final paperwork (title, etc) to me in a timely manner. She even called to see if I received it. Very important!! Ronald R. Holland

Just got my used 2019 latitude plus an love it 3rd jeep I've owed an this one is fantastic so far got it at the end of winter can't wait till next winter but now we'll just have to go off road camping don't think I'll have trouble getting around

My daughter just got home from college. I realized her inspection and registration was a month overdue The very next day I stopped into West Herr and spoke with Chris Malone. Chris was able to immediately get me in to have the compass inspected. I have been going to this dealership for over 20 years and always have positive experiences. From buying new vehicles through Johnny D the service department with Chris Malone and the mechanics In the shop area. I have recommended West Herr to family and friends and will always Start my shopping experience there.

Came out of a Ford Fusion due to lease ending. Getting older, past 70 yearsof age, and my wife thought I would benefit from an suv with a higher seating position for entry and egress. My wife had a Grand Cherokee for 16 years and loved it. I drove it many times and enjoyed the versatility of an suv. Love my ‘21 Cherokee. The right size, great styling and image too. Power beaucoup with the V-6 engine and averaged 30 + mpg on road trip to Arizona and back. Interior is nicely appointed, the leather seating is good quality and comfortable. The Jeep handles well at all speeds and I feel safe and confident behind the wheel.

Been in for some recent issues, really great service and communication there. Had some of those turn around real quick on me and they were able to fix them up nicely, free of charge. Thanks!

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

Excellent response, fair price and good communication. They were in the running to bid in our search for a car.

Just bought a 2018 Toyota Rav4. Great communication prior to the test drive. Mike answered all my questions about fees, features, and price. He even drive the car to my mechanic for a pre-purchase inspection. Everything done to the car prior to sale was done properly (new tires, brakes all around) and the car was everything they said it was with no surprises. They even filled up the tank. A very professional dealership with strong customer focus. It was a pleasure dealing with Bob Johnson. I highly recommend them. It was certainly worth my while to travel to Le Roy to buy this car. Many thanks, Mike.

Mr. Lee was very very helpful. He kept in contact with me through the whole process and kept me informed on everything. I give him 10 Stars.

I've always had bad experience with car dealership in the past, but for some reason this one felt good from the beginning thanks to this group of people everything went smooth I would definitely recommend u guys to everyone ,Charlie ur the best ,Katheryn thank you..Good luck to all of you at the biscayne auto

Was at dealership shopping and this new Jeep Cherokee Lattitude came in on transport. Wanted it the minute I saw it. Jeep dealership had ordered it custom with every option I wanted. Blackout package, V6 a true dual exhaust, sport, power everthing, 4x4 etc. The 4x4 is excellent and never failed me! Its been flawless, aftermarket tuning has turned it into a screaming black speed machine. 112,000 miles so far. No issues with anything! Would buy another if they still made this Cherokee Latitude Special! One very satisfied customer!!!

Buying a car is a lengthy stressful process. Gina ( the owner) made it the best it could be! She was very patient and informative answering all my questions thoroughly. There is a variety of cars on the lot and its always changing-- The website is EXTREMELY helpful. My Nissan Altima is Great! i would definitely go back!

Great SUV...BOUGHT in 2017...good on gas penalty of zip with V6 engine. The start stop stop working last year and found out why.I needed a new battery as went dead this year...now start stop feature works 100 percent. Have low milage 30000 miles or 50000 kms here in Canada. .

Joe is a great guy and the person that helped me was great too! My Mazda is amazing and has had no problems at all. Was a very quick and easy process as I was in an urgency to get a vehicle that was reliable and affordable. I highly recommend getting a vehicle from Joe any day! 😊🙏🏼

I have a red 2017 Jeep Cherokee that I bought used, and I love it. I live in the blue ridge mountains of Virginia and this car has been able to deal with everything i've thrown at it. Deep snow, muddy trails, icy roads... You name it. I have the V6 and I can hook up a heavy uHaul trailer and go up and down all the mountains with it. My wife even hit a deer in this car... It obviously had to go to the repair shop, but my wife was safe. The only thing that bothers me a little is that you can't slam on the brakes and throw it in reverse... You need to stop completely, take two seconds and then put it in reverse.