Used Jeep Cherokee for sale near Mitchell, IL

Nolan was a fantastic Salesman, He helped us out with our Gladiator and couldn't have been more helpful and knowledgeable about the vehicle~ We're very Happy & I will be back!!!

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

My wife and I bought 2 24 Grand Cherokee’s from Allyson Laws at Napleton and it was a great buying experience. We appreciate great service and great was what we go from Allyson. We were just really shopping when we contacted Allyson She worked hard to develop the sale and then close it. We were challenging customers, we were looking for unique configs, we were under a tight time line due to the desired Chrysler incentive ending and we were not local to the Dealership. Everything until signing and pick up were done by email, text of phone call. Allyson was awesome from start to finish with excellent communication skills, attention to detail and patience with us ( I almost changed my mind on what model I wanted at the last minute). She found the configs we wanted and worked hard to get them. One came from a dealer 400 miles away. She will work hard to get what you want. Again we are challenging ( Engineer and Data Scientist) we have a lot of questions and Allyson mastered each and every on everyone of them. She worked both deals simultaneously and it was flawless. Additionally the weather was absolutely terrible with snow and seriously below zero temps. I really don’t know how she pulled it off actually; I’m really impressed. Her walk through was superb and notable because it was 20 below zero that day. I would not hesitate to buy again from Allyson. I expect that in a couple of years we will go back to buy another Jeep GC and she will be running the Dealership. Allyson is top notch.

A great looking car. We will probably never learn all of the features the car has. Dealer was excellent and no problems working with them. Only one thing not to like was the location of the Emergency Brake lever. Things seem to get set there, and locking the lever.

I had a great experience buying a car at Napleton! Ally helped me find exactly what I wanted and was extremely patient and kind and very helpful!

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

Employee was super helpful and went out of her way to help us get a new car

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Great communication and friendly people. Although the buying process was a little sketchy. If you DON'T FINANCE through them, there's a $1500 fee. In my instance, when I looked at the car the price was $X, when I went to purchase the car, it was $3000 higher (10 days after the initial inspection)...Look and BUY BEFORE the end of the month...(I looked on the 28th and bought on the 10th of the next month). They DID NOT honor the original price, and I showed them a screenshot of the price change. Financing was easy and the manager was very friendly and honest. He just couldn't adjust the price but offered deals on other packages (maintenance and service). Ultimately, I didn't mind paying the extra 3K because I asked and they agreed to replace all 4 brakes (about $6K) so if the car didn't need that I think the manager would have budged...or I would have waited for the end of the month again and possibly miss out on the car. Again, both managers and the salesperson were very helpful with great communication and I would buy from them again. I would just insist on the price or walk away.

Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes

REAR CAMERA REPLACED BECAUSE GUIDE LINES OCCURRED INTERMITTENTLY. TODAY PROBLEM OCCURRED AGAIN. APPRECIATE EFFORTS. WILL CALL TO TRY AGAIN.

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

I have been going there for a long time now and as youngish woman who’s not rich - I can tell you I have always been treated with the utmost respect and courtesy! Scott had been my sales man and is great with his knowledge of the vehicles and explained how all the gadgets work and even went over and beyond for me! He communication is excellent and he is upfront and honest as it gets :) He work With my schedule and makes me feel at home while waiting on word from the bank. Scott always explained the paperwork and what it meant and why - which was so nice for him to take the time and do that with me. I have been to other dealerships years ago and most sales people Would Look at Me and see tomboy and think I’m not worth their time or effort and blow me off. Mike the financial guy was also great, he did his best for me & I know because I saw all the work he was doing and he explained things very well also. Especially with the extended warranty - Which is nice because some will just say “ call them yourself to see what’s covered on the vehicle “. They got me one that cover specifics that I needed for the future :) Lastly even when I would pop in to drop of papers or whatever reason- if Scott wasn't there, The other sales men still got my Questions answered and treated me very well. I would recommend anyone go there and they will have a better experience purchasing a vehicle then they have elsewhere and not feel ripped off …. Which we all know is nice - !! Thanks to all the people at Dave Taylor on Manchester rd - stl :)

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

Cory at Auffey is so easy to work with. I have leased several cars from him and each experience was delightful. He’s not pushy and shows you the cars you’re interested in. Either all the frills or non of the frills he’ll find the right car for you.

I love my jeep. But my biggest issue is if you live somewhere where it get cold and you don't have somewhere to park it like a garage, be warned it might not let you drive it no matter how long you let it warm up. I have had this for almost 2 years now and both winters I have had trouble with the dashboard lights coming on. Lights like collusion lights, engine, and airbag. The problem is when all these lights come on, it shuts the car off and refused to left you move or change shifts. I will admit the first time it happen, I accidently left my phone charger plug in over night. I have now made sure everything is unplug and off before I leave my jeep. But every time since, when the weather get cold and it still had this issue. I have reported this to the dealer ship I got my jeep from but they say it just the battery volt being low from the cold. But I need my vehicle to work due to my job being one where I work all years including holidays.

Everyone at this dealership went above and beyond to make sure I had the best deal! Will be a lifetime customer!

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

The technician was amazing gave me updates along the way I will definitely come back because of him

Great service. Will go back again. This survey is a pain though.

I have a red 2017 Jeep Cherokee that I bought used, and I love it. I live in the blue ridge mountains of Virginia and this car has been able to deal with everything i've thrown at it. Deep snow, muddy trails, icy roads... You name it. I have the V6 and I can hook up a heavy uHaul trailer and go up and down all the mountains with it. My wife even hit a deer in this car... It obviously had to go to the repair shop, but my wife was safe. The only thing that bothers me a little is that you can't slam on the brakes and throw it in reverse... You need to stop completely, take two seconds and then put it in reverse.

They got in touch with me every thing was good but couldn’t come to a deal with the owner

I purchased my 99 Cherokee, new. She is 25 years old and just, a couple of years ago I had a hose brake and them a new radiator. Last week went thru a bad storm on the freeway, some much water, I could fill it hydroplaning, but she kept steady. Once vacationing in the mountain, in June, it started to snow. The next morning it was still snowing, so we packed up to go My jeep is not a four-wheel drive. Some other people were leaving too. We were the only ones to get up the road, everyone else couldn't make it. I love this car. Almost replaced it but just can't. Oh ya, she only has 137000 miles.

Great customer service, smooth and easy buying process, good help and detailed explanations. No pressure on the sale whatsoever. I gotta name drop here too, work with Corey Reno, the salesman’s is legitamitely honest, candid and very helpful/insightful. Would definitely buy from here again.

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

Dustin was the perfect salesman for us. He was knowledgeable and able to help us make decisions based on our needs. We never felt pressured at any point.

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

I always dread the car buying process, it’s long and you need to play the game. But Emily listened to my wants and needs. Honored my wishes on certain cars. She worked for me not for what the finance company wanted. Thanks Emily!! For the easiest car buying experience ever!

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

Love this dealership! The new location is wonderful - I send my family here. My brother bought a car, and loves it!

Just got my used 2019 latitude plus an love it 3rd jeep I've owed an this one is fantastic so far got it at the end of winter can't wait till next winter but now we'll just have to go off road camping don't think I'll have trouble getting around

Talked to several employees was treated very nice , also stopped in 2 stores phoenix and chicago

Mark was great to work with, explained all the features and quirks that our car had. Would definitely recommend. Thanks Mark.

Purchased about 2 months ago. I have taken it on highway trips and driven around town. Very comfortable ride and it looks great. V6 engine is very responsive. I am averaging about 31 mpg so far and am pleasantly surprised by this. Only wish it had a bit more cargo space making it easier to get our 2 bikes inside without having to take the front wheels off. Also, chip shortage cause rear park sensors to be left off of this build. Overall very pleased

Went to look at a Rav 4. IT greeted me and asked what options were important to me. He answered my questions and explained everything to me. The financing part was painless. IT set up my phone for me and explained all the features of the car and showed me how they work. I did not feel pressure and the entire experience only took about 2 1/2 hours. I hope that my service experience goes as well.

I like this car a lot. I gave up a lot of interior space when I traded in my Journey for the Cherokee and the ride is not quite as smooth along with less gas milage but every other way it is far superior. Love the 4x4 and how it handles in snow. The interior design is very nice as is the exterior design. More sleek. It is still a nice comfortable ride, especially on the highway. It is much more reliable than my last car. The seat and steering wheel warmers are an extremely nice touch. Yea, I like the Jeep Cherokee very much.