Charlie and Gene were fabulous to work with! Was pre approved before I even drove out there to pick the car up! Wonder to speak with Gabriela on the phone to make this all happen for me as well! Over all very professional and outstanding!! Would recommend to anyone!!
We contacted Mid Bay Ford in regards to a Lincoln Navigator we found online. We live almost 3 hours from this dealership and we knew what we wanted, but needed more photos of any damage to the vehicle before we made the long drive there. We were assisted by Gladis and Gabriela from their internet sales department in obtaining additional details and photos on the car. The information they provided us, helped us make the decision to drive down there. When we arrived we were greeted by Omar Rocha. He had the car pulled up, took us for our test drive and then introduced us to the manager Charlie. The car was exactly as described and shown in the photos. We quickly agreed on a price with Charlie and started the paperwork with Omar (who was also the finance person). My husband handled the paperwork and was done before I was off the phone with our insurance company. This was EASIEST car buying experience either of us has ever had. The staff were all professional and friendly and while they informed us of options, they put no pressure on us to buy or to add on options. I would highly reccomend this dealership! Car buying is normally a stressful ordeal, so this was a pleasant surprise. Thank you again to Omar and Charlie for making this process so easy and actually enjoyable.
Even though I had an appointment and was running behind my service provider arielle accommodated my recommendations/needs for my vehicle. Also, I did not have to wait so long for my service to be completed. I loved that they provide complimentary shuttle service. The shuttle driver Isreal was very kind and respectful.
My service advisor did an excellent job of informing me what the techs found on my vehicle. He helped me determine how to best care for my vehicle and he arranged a rental for me while my vehicle was there for service.He also kept me informed during the service, and was very helpful.
Identified a C-Max Titanium new at the dealer and the dealership was very rapid and responsive, quickly put together a financing plan, had great communication about the vehicle. Unfortunately for me, someone else had their eye on it and swooped in before I had a chance to test drive/buy. But overall was a good experience with their sales.
Friendly and knowledgeable salesperson (Dalilah) made experience a great one! It was more like dealing with a friend! Nice to hear all the folks felt part of a good team, which demonstrates good management and fair treatment of staff.
Everyone was down to earth, friendly, and completely honest with me at this location. The buying process and the price was so much better at this location then at my home location so I drove one hour to get my car at this location.
Tony Humphrey the internet manager made my experience buying my new fusion amazing. He took the time to explain everything and make sure I understand all the bells and whistles that went along with my car. Great salesman, would definitely buy from him again.
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!
I have bought my car in for service 3 times now since buying it as a used car back in the summer of 2017. Whilst i did not buy the car at Beshoff i will certainly be coming here for service. Friendy staff, relaxed atmosphere and excellent value for money, Happy Customer !!!
Steven Quinn was the service advisor and was fantastic. He explained the issues and took care of everything while keeping me updated of progress. Great job.
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