The employees at Humes of Waterford are all great. My most recent experience with them was through the body shop. Not only did they do a great job replacing my bumper, but they also returned my truck spotless inside and out. Great service!
We are very happy repeat customers! Humes dealership and the extremely helpful and courteous employees go above and beyond expectations. Working with Eric (for a third time!) is such a pleasure. It is evident he really enjoys his job and working with customers, which is why we certainly came back. Everyone we come in contact with at Humes is extremely nice and helpful, whether it is purchasing a newer vehicle or having our past vehicles serviced. Thank you so much to Eric for going above and beyond again on our newest purchase. Also, thank you to Kevin (Majewski) for his wonderful care as well in finalizing the financing. We truly are honored to be so well taken care of. Thank you! Cassandra and Brian Williams
when I contacted the dealership I had the pleasure of speaking to ron lockwood
it was a internet inquiry he was helpful and a pleasure to talk to because of his professionalism I purchased the car he went ten steps ahead and asked if I needed the car transported I said yes he also arranged that too more dealerships should take note of a classy place.
I have owned several Dodge RAM trucks. My latest Truck was a Ram 2016 Diesel engine and still under warranty.
The Truck showed up as a def system error and would shut down within 145 miles. I contacted “Transitown” (the local dealer) and Chrysler to address this since my truck only had 20K miles.
Although Chrysler, who according to “Transitown” was told they needed to replace an approximately $1,600 part which took over 3 weeks to get in and many calls between dealership and Chrysler to fix was stressing on me and I’m now stuck in a rental vehicle since my truck was inoperable.
After Chrysler rushed the part in and Transitown replaced the part my light came on again the very next day which took them over 3 weeks to replace. I already made plans to turn in my truck for a new model with a crew cab. Now I’m on the road over 150 miles away with the same issue showing on my screen.
Needless to say Transitown miss diagnosed the problem and my truck was ready to shut down as I pulled into the dealership in Erie Pa.
I was extremely fortunate that Shawn Stanbro at Gary Millerat Chrysler dealership in Erie PA. took my truck in immediately understanding I was now stranded on my way to N.C. to get a new truck.
Without Shawn Stanbro expertise on looking at my 2016 Ram and diagnosed the problem as being a bad wiring harness issue for the def system issue, I would have been stuck again.
His technicians took the time to show me the issue. Ordered in the part and it arrived by the next morning. They fixed the real issue and I was on my way by 8:30 am the next morning.
They even shuttled me to a local hotel for the night and picked me up the next morning.
I made it NC just because they actually took the time out of their busy schedule to help me. I would TOTALLY recommend anyone who has a Ram diesel truck to go Gary Miller Dealership. Their staff was exceptional and I can’t thank them enough!!
Their knowledgeable and honest staff did everything to help me out. If it wasn’t for Gary Miller Dealership and Shawn Stanbro along with his technicians I would never have bought another Ram Truck.
They are excellent in customer service and deserve my gratitude.
I went to Gary Miller Jeep Dodge Ram in hopes of getting a safe, reliable and affordable vehicle. With the help of an awesome salesman named Jeff I was able to drive home an a brand new Jeep Cherokee. My experience at Gary Miller Dodge Jeep Ram was excellent. I will be sure to recommend this dealership as well as my salesman Jeff Mountain to friends and family in the future, they were absolutely phenomenal!
I was looking for used truck but you had a 2018 F-150 STX red Demo model and Breet Perry showed me the truck and won me over with his knowledge of trucks and his personality i really enjoyed my time during the buying process. I'm very happy with my new truck. I'll buy from him again.
I shopped for my my new 2019 Ram 1500 in PA, NY and OH. Great Lakes was by far the most professional and easy to work with, no games. Absolutely professional Jake and James are the best . Thank you and looking forward to buying from you again. Definitely worth the 40 minute trip from Erie.
Chris & the whole team go the extra mile to make my visit an excellent experience, excellent. The mechanics are very well trained to give any customer the best feeling ever. because of this I drive that extra mile for the best service.
My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town.
After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer.
My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures.
Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle.
I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening.
Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
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