I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.
It is the most reliable vehicle I own now .
by Joe Cool from Orem , Utah
January 18, 2019
I AM IN LOVE WITH MY JEEP IT IS MY DREAM VEHICLE and I love everything about it . It is so reliable and economical too .Yes I definitely would recommend one to everyone .
Great experience. Had literally never even been to Beloit in my life. Came strictly based on the car, the great price and Justin’s demeanor over the phone. Was absolutely amazing. He’s a super laid back, genuine sort of guy and having worked in the car industry myself, I know that can be rare to find. Was hugely impressed. Justin gets big kudos. I had no intention of buying last night, had several very similar cars to look at within the same price point but he definitely won me over.
Barb in finance was also great! No pressure, easy to understand... made a somewhat painful experience almost enjoyable lol. Well done Bryden Motors!
by Jana from Roselle, NJ
January 28, 2019
This car meets my needs, is comfortable, has a beautiful design and awesome features; one of my favorites is engine stops once at a brake, in order to save on gas and polutants.
There are not enough superlatives to go around; this dealership rocks. In particular, Alvin Martin is the man to see. He spent several hours working with me and I got the vehicle I desired. If you are in the market for a new vehicle go no further than Bryden Motors, and, if you want the best person (my opinion - not dissing the others) see Alvin Martin...
Very comfortable and serves my needs
by Gramma Dottie from Delaware OH
December 22, 2018
The vehicle is very comfortable and has what we were looking for at an affordable price. It’s “cool” looking also for a gramma! Working with Kurt. Great experience.
Contacted dealership about a 2011 chevy cruze they had for sale and I was directed to one of their sales reps named Alvin, and after explaining the situation I was in about my used car (2008 Audi tt) having an issue with the transmission and needing a heavily priced repair I asked if they would accept it as a trade in, and while I was expecting the usual dealership lowball I was very pleasantly surprised with the offer I got being only $2000 off of the bluebook price of my vehicle, and also after doing some numbers we were able to knock over $1000 off of the price of the cruze. They were even very patient with me having to go back and forth wi th the bank and needing documents redone repeatedly. Easily the best car buying experience I've had so far! Very pressure free, easy going, and understanding when I have little knowledge on car buying. I'll be looking at them again when next time I have to go car buying, I just hope Alvin is still around when that time comes again! Would absolutely recommend at least contacting this dealership.
Very reliable car
by Lyte42 from Lancaster California
December 22, 2018
This vehicle very comfy, small an cute for a jeep. Been that I just got it, still trying to flex its muscles, but overall its a beautiful running car.
The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
Best car that I have ever had.
by Dan from Kirkland, WA.
January 24, 2019
This car fits my desire! I’m well big guy so for bodybuilding need the room. Power is amazing. The color is definitely on point!!! Happy
Randy is an excellent salesman to deal with. Attention to detail was extraordinary. This dealership really cares about the customer. They offer a large inventory to choose from. Would definitely return to them in the future. All staff was extremely helpful. The entire purchasing process went very smoothly. Very happy with my purchase.
by Outdoorsman from Billings, MT
January 24, 2019
One week after my purchase of a 2018 Compass Trailhawk, my vehicle began leaking transmission fluid and spent 5 weeks in the shop. I made my first payment while driving a rental. My next vehicle will be a Toyota
Great salesman, not pushy. Kyle showed us what we wanted to see without trying to shove something else down out throats. Financing and the buying process was simple and hassle free.
by shellz from Wakarusa, IN
November 16, 2018
I overall like my Jeep Compass. I went from a car to this vehicle. I am a bit disappointed in the layout of storage areas and tightness of cup holders. Only one place to plug in charging devices. I went from 2011 Sonata and feel like I lost some of the space, digital technology was better. I would think that in 2016 I would have better technology.
It was such a pleasure dealing with Marvin and all of the staff we worked with. It was like we knew them forever and we purchased our new Dodge Journey from him. We define toy would recommend Marvin Montalvo and all other staff we dealt with. Keep up the good work.
Nice on the outside
by Me2 from Charleston
October 8, 2018
Very excited to get the smaller version of the Cherokee. Inside basic, the cloth seats are killing my leg, cushion is pitiful. Cant get out with out side panel hurting my leg. Drives ok, little speed.
Down to earth people who will help you find the best car for your lifestyle and budget! They will go over and beyond to help you! They truly want to help you find what you are looking for and won’t take advantage of you like many dealerships will! Very honest and helpful staff. Highly recommend buying at Van Horn!
Jeep Compass 2018 - Great vehicle!
by Chris from Front Royal, VA
January 23, 2019
My wife and I purchased this vehicle to have a safe and comfortable 4x4 for our new baby. This vehicle drives like a luxury vehicle. It is very smooth on handling, very smooth shifting and just great vehicle overall. This vehicle gets better gas mileage than my wife's Mazda 3 used to get. The interior is very comfortable as well. I would recommend spending an extra couple hundred dollars and getting the heated seats and steering wheel in cold climate areas. Great handling in the snow. It has settings for sand and mud but my wife won't let me take it in the sand or mud =)
Over Memorial weekend I began having some car trouble, I was concerned about driving it. I called and spoke to Wade and he said he would look into getting me a loaner, but there was nothing available. Wade then gave me his car as a loaner until I could get my Jeep fixed. This is above and beyond, thanks Wade, and also a thanks to the great service team at Van Horn!
Looking for a SUV, this is it!!!!
by TrishC from Columbus, Ohio
October 6, 2018
Love the car, most comfortable ride and plenty of leg room. The car is not to high or to low, which good for my mother.
Bought & traded with Evenville Ford would recommed
by Jane from Maryville, Missouri
December 6, 2017
4.2 (82 reviews)
Took negotiating, when we didn't come to a concences. Ryan kept me updated on price changes. He took the time to reach out and find a mutual price we were both pleased with. Extra convenience that not many dealership would offer was to deliver my car and bring the trade back to them. They offered this service to me at no additional charge even though I lived 450 miles from dealership. Whole process when driver arrived took 30 min. I would highly recommend this dealership. Great delivery driver. I love my car just what I was looking for. A+++
Great purchase for a first car for my daughter.
by MartyR from College Grove, TN
November 10, 2018
This car meets our requirements and needs for our daughter. Roomy enough for her gear. Just right on the power and speed. Efficient gas mileage. Easy to drive. Minimal blind spots.
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