I am a Ford customer that was in MO for my son's graduation from Ft. Leonard Wood Basic Training. It was pouring rain and my tire was nearly flat. I could see a heavy duty staple had punctured my tire. I had no idea where to go. My son saw the Ford sign and said, "Hey there's a Ford dealership." I am a Ford Owner Advantage Rewards member and thought at least they could point me in the right direction. I was directed to pull my car into the bay. After a short period of time, the mechanic came back and announced that my car was done. I asked him what the charge was and he said, "No charge, ma'am. " I was stunned. I cannot express how grateful I was to be a Ford owner at that very moment. They went above and beyond to help me in an incredible time of need. If I were local, they would have a lifelong customer. My Ford dealership in Waukesha, WI is my normal go to. I will continue to be a Ford customer for life. THANK YOU SO MUCH!!
I LOVE my jeep
by JenJen from Depew, NY
January 12, 2019
My jeep is wonderful. It is not a small tiny car but it is not a large SUV either. It is just the right size. Small enough to be easily driven everywhere and big enough to cart all kinds of stuff everywhere. The only thing I dont like is that it is black. When I bought it I did not realize every flaw shows up on a black car. My fault and not the fault of my jeep.
Great service and all around great treatment at Don Vance Auto Sales in Marshfield, MO. Dan Miller answered my request on Cars.com about a Lincoln Town Car. He was very helpful and an all-around nice fellow. I bought the Lincoln I had inquired about and so far am very happy with my purchase.
Very reliable car
by Lyte42 from Lancaster California
December 22, 2018
This vehicle very comfy, small an cute for a jeep. Been that I just got it, still trying to flex its muscles, but overall its a beautiful running car.
This has been the best experience that we've ever had buying a vehicle. Everyone was so nice and friendly. Answered every question that we had. When we buy another vehicle, we will be going back. Definitely, got customers for life.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
Mitch was our salesman and Andy was our finance guy. They both were great. Initially the price of the vehicle and the payments were too high so I shopped around elsewhere and they begged me to let them try to beat the other guys deal. I have them an extra day and they did it! I got my payment to be exactly what I wanted with a great interest rate. Thank you guys for everything! I love my brand new car!
First SUV I’ve owned
by Bryantcar from Oklahoma City, Ok
November 29, 2018
I have owned my Jeep Compass for 4 days and so far I ave enjoyed the space, the smooth drive it offers. I especially like the big dials for the radio vplume controls.
Have bought a car from them in the past. Always helpful. Always friendly. Although I didn't find what I wanted this time around, this car lot has tons of cars. Tons of different price and styles. Plenty to choose from. I definitely recommend buying from this lot.
by Shanna Jeep owner from Middletown De
November 15, 2018
Well I had to drive it home in the dark and today it’s a mixture of snow sleet and rain , so I’m excited to be able to enjoy it when the weather clears up
I purchased my truck living 1,100 miles from the dealership. The salesman, Brandon, was very professional giving me a true description of the truck. Needless to say, I was more than pleased when I saw the truck for the first time. All information given to me by phone was accurate, and the sales process was very smooth. I hope to do business with this dealership, and more especially, Brandon, in the future. I highly recommend to anyone that you consider purchasing your next vehicle from Garven Chrysler Dodge Jeep.
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
Bought a new 2017 CR-5 today and Jerry was very helpful! Michael, Jesse and Joanna from the team helped a lot got us the discounts and made the process smooth. Thank you all and look forward to the support!
Looking for a SUV, this is it!!!!
by TrishC from Columbus, Ohio
October 6, 2018
Love the car, most comfortable ride and plenty of leg room. The car is not to high or to low, which good for my mother.
Stuart was awesome he didn't push but helped all he could as a result I now have a new truck
we almost everything about our 2018 Jeep Compass
by Campman1965 from Bethel , Pa.
January 12, 2019
Everything is great except for one thing. We dislike the stop/start feature. It does not save gas like they say it does and the fact it has to be hard on the engine and the starter and the fact if the system fail to start back up , it may leave a family stuck in a dangerous traffic situation...I was not use to it and gave it too much acceleration and nearly rear ended the car in front of me..... This device is a big joke.......
Our experience was simply the best experience we've had at a dealership. Terry Berry met me in the parking lot & asked if he could help me. I told Terry that I was on my way to work & that I would be back. He replied that he would be here "all day" and he was. No hassle, straight to the point, easy listening. We had explained what we were looking for & Terry had the vehicle sitting at the front door when we arrived. An hour later, we were in our new vehicle. Brandon Shoemaker, finance, got us an interest rate that we had never seen before, it was really that low, sweet! Terry presented us with a offer/package, we had a trade in, that was so reasonable & we were impressed. We will return to Graven!
Very comfortable to drive
by Rich's Compass from Bel Air, Md.
December 22, 2018
I've owned this vehicle since I purchased it new in April 2013 and it has exceeded my expectations. Comfortable to drive, great gas mileage. looks nice inside and out and I have had minimal problems. Highly recommend.
We stopped by Graven as a secondary option looking for a used vehicle. Wish we would have saved time and stopped by there first. Doug/Sales met us outside, even though it was cold and wet. Without ever feeling any pressure, he questioned us on our needs and we were already test driving our selection within five minutes. The finance part was just as easy. Doug informed us we were approved within minutes, but asked for a few minutes more to find the best possible financial deal for us. When we were ready to sit down and sign the paperwork, we met Brandon/Finance. Again, very polite and fast. Talking to Brandon was as easy as socializing with an old family friend. We have never heard of Graven till today, but it is definitely a dealership that deserves repeat business. They will see us again when it's time for our next new vehicle!
Most reliable car that I have ever owned
by Jlrussell1982 from Columbus
December 19, 2018
I love my Jeep. It is a perfect fit for me and my family. There are alot of hidden features that I have found since driving it off the lot as well.
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