Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Bought new in 2012 from Brandon Taccoe. Came back 2018 bought new again . This time Hoang Levin who went out of his way. Never gave up on me and got me the lowest interest rate possible with payments I can afford . He really fought for me. He really listen to me and was honest about everything. He needs to be promoted . I was not pressured in any way. I would go back again to Hoang Levin every time and recommend him to anyone who is looking for a vehicle. So Fabulous. He really cares about his customers. Fantastic job . I left with a huge smile on my face in my brand new 2018 Jeep Renegade with only 6 miles on it. Xmas came early for me. Much love
I had a great experience at this dealer. They are not pushy at all and let the vehicle sell itself. I had all my questions answered right away. They are very knowledgable and professional. My dealer was Ray Montalvo and he was incredibly helpful during the whole process. I would recommend this dealer to anyone looking to purchase a vehicle.
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Great customer service. Joe was very helpful and i would do the rapid oil change again. Its better then making a appointment. He kept me updated on the progress and recomended changing 2 filters and even brought them out to show me. Awesome
You provide the info about the car you want and the price you're willing to pay. The staff is very knowledgeable and curtious and they will provide multiple listings for you to chose from. They will even assist you with choosing the right car for you if you want or a first time buyer. The bidding process is easy and painless. If you're looking for a nice daily driver and that dream car, this is the only way to purchase that car.
We have bought our 2nd car here ade enjoy their service in the past.
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