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Vroom - Get It Delivered Nationwide, Contact-Free Review
by jwerth from DealerRater.com
December 3, 2018
3.6 (2975 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
New Smyrna Chrysler Dodge Jeep RAM is a great dealership. I highly recommend them for anybody who is looking for a used or new vehicle. The sales guys were great and so was the rest of the staff. They had a very good selection of vehicles to look at. I looked at a couple of vehicles before I found the one I wanted. My sales guy helped me very much. Thank you Marcus, Mike, Chase, and Tom
I recently bought a Jeep Grand Cherokee from Marcus and he was such a great help. This was my first car on my own and I had no idea how the process worked and he was very patient with explaining everything to me. I would send anyone to this dealership, I'm in love with my new car it has been amazing so far!
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