Noah came through with our selling deal. He coordinated some service work promised in my deal of my used vehicle purchase. Service dept needs some better human interaction. (mostly in driving up to the doors). Today's keys are a pain. Dealerships should supply 2 sets of keys. Putting a car up for sale should be looked at closer by the techs. My idling issue had to be dealt with after purchase. A bit inconvenient, but Noah gave us a loaner.
Very capable car
by Josh from Des Moines Iowa
December 10, 2018
A great car for climbing mountains on the weekend and commuting to work throughout the week. Only complaint is limited legroom in the back seat.
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
Our experience at Lake Lanier Cadillac was excellent. They worked with us to help us find the exact car that we wanted. Earl was very attentive and made sure that he answered all our questions. Everyone at the dealer was very helpful, friendly, kind and knowledgeable. We love our new car!
Very comfortable with some weight
by CMcM from Shawnee, Kansas
December 5, 2018
We test drove this model in manual today and were surprised. It handles well, blocks out road noise, has some weight to stay on the road, radio is nice, looks small on the outside but inside has space. Very impressed with it driving.
Great sales man listened to what I needed and what I wanted treated my wife and I as if we were family the financial lady was very polite overall a great experience
I'm in LOVE
by Getupngo from Green Bay, WI
December 30, 2018
I love everything about this car. It's not overwhelming and its elegantly designed. It has the power I want and is very comfortable. The leather seats are beautiful and I feel classy driving this vehicle. I could not be happier. Also there are little fun things all over the place in the jeep. Like big foot is on the back window and a jeep is crawling up the side on the windshield. It seems like they had a lot of fun designing this vehicle.
Thank you Jeep :)
It was the best experience ever. I spoke with Mr. Gary smith. But the whole team was great. they gave all the options and the price was very very fair compared to other dealership. I did go to multiple dealerships and we did not have a great experience as we did at Milton Martin Honda. I give my highest recommendations
It’s a nice vehicle
by BK from Waukesha WI
October 19, 2018
I needed a vehicle for winter time as I live in Wisconsin and did not want to drive my built WRX in the snow and ice so I purchased the trailhawk edition of the renegade. Mine has the removable roof panels and upgraded audio. I love the heated seats and steering wheel, especially when they turn on automatically when you activate the remote start function if it’s too cold outside. The ONLY gripe I have about mine is that I’m not 100% hyped on the orange paint.
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
This car made my life easier
by Van3707 from Van nuys,California
January 14, 2019
When I saw this car for first time, I fall in love for its (car) and this car have everything that I need it and else this give me high technology for drive more safe
Very professional did not waste my time like most dealerships. Keeping you there all day. Being self employed my time is very valuable to me!
Fun Mini SUV
by RisJeep from Attleboro, Massachusetts
November 13, 2018
Just picked up my 2016 Renegade Limited and I love it! I had a Liberty before then traded that in for a Subaru Impreza. That did break my heart. The Subaru was good but I felt way to close to the ground, felt every bump. That's another review. So first off this Jeep feels so strong and sturdy surprised because it's an entry model. I love the interior, the heated steering wheel, seats, the stereo is awesome! The power retractable sunroof is pretty cool too. I'm just so happy I went with this vehicle. I hope it will last me a long time with all these computer upgrades...it does make me nervous. It's very classy in it's class, I love it! ?
Great service department. Mackenzie is an excellent service writer with wonderful customer service skills. I was happy to find this Dealership when I moved to the area.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
Looking for a very particular truck. Bob Benson was the only dealer of 6 I talked to willing to go get it at the price we agreed to. Picking up my new F250 Friday. Awesome job - Thank You Bob and staff!!
Problem since warranty was up
by HFree from Akron, Ohio
December 22, 2018
Decent looking and comfortable. However, the driver’s side heated seat glitches, Bluetooth glitches and mutes itself, while driving it jerks when shifting (it’s an automatic), it feels like it’s running out of gas and is going to stall (has stalled twice), and after owning it one year, the check engine light is already on.
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
It’s a great car and I’m glad I got it
by Brian car from Mound minn
December 19, 2018
I like all the features it’s has how it’s drive how it’s handling in the snow using four wheel dive I like how it looks inside and out
Came for routine service like oil change and tire rotation along with the usual inspection. The wait wasn't too bad and was just as I had expected. But considering they were very busy, it was actually better than I anticipated.
A fun vehicle to drive!
by Glopot from Dallas, TX
October 2, 2018
This Jeep Renegade is a fun vehicle to drive! It is very comfortable for a Jeep, and its yellow color is very stylish. It has all the bells and whistles, such as MySky Roof which has two removable sections along with storage. It also has an automatic sun roof which opens at the push of a button. Its 4-wheel drive is amazing, and the settings adjust automatically to driving conditions. I was also amazed when my heating package turned itself on when it was very cold outside: my steering wheel and driver's seat became warm and toasty! The sound system is premium and sounds amazing also. This Jeep is not a speed demon with the 4-cyinder engine, but it drives great and saves on gas!
Great customer service! Always able to get an appointment to have my Jeep or Dodge serviced. They always let us know if they see anything that could possibly be a problem later on that we don???t know about. We won???t take are autos any where else. Mackenzie always has a smile and greets us when we come in.
Left a Nissan Rogue and Subaru Crosstrek for this
by Musa from Mpls, MN
January 13, 2019
Great SUV. I go off road but don't need a giant SUV. I drove a Rogue in 2008-13, and Subaru Crosstrek 2013-18. Researched the ratings and although it's been over a decade since I've owned a below average American car, I test drove the Renegade Ltd. and fell in love. Great room, great options. I don't need to floor it and go 0-60 in 4 seconds (as no one should) so was not concerned about super fast acceleration. Solid gas mileage around town. Handles/drives/feels well and good. I highly recommend. I may go back to Japanese cars in the future, but for now I'm happy with a Jeep product. I bought a 2018 that was a 7 mn rental car with no issues at a Jeep dealership and 20,000 miles so I did get the high end Ltd. for about 8K less...so I also have no depreciation remorse. Would I have bought at 30K? Possibly. But used under a year is a gift.
Thanks Ramon for all your great service and help!! Your help at this trying time for my daughter was exceptionally fantastic and we appreciate all of your kindness!
Very comfortable ride.
by Jeep owner for over 20 years from Macomb MI
September 29, 2018
This jeep is a comfortable ride. Smooth on the bumps. I have had jeeps for many years. This one is just the right size for myself and my husband. Back seats lay down for plenty of cargo room or to travel with our large size dog.
BOUGHT MY NEW MUSTANG FROM AKINS, TOM SLIGER, GREAT DEAL, BEST PRICE IN GEORGIA, WORTH EVERY MILE OF THE DRIVE, THANK YOU ALL FOR MAKING THE DEAL HAPPEN AT THE RIGHT NUMBERS
by Tommyguns from Jasper Al
September 25, 2018
It’s a Great little SUV with a Genuine Jeep Feel , the Trailhawk package is very cool , it rides very nice for a 4x4 and seems to have plenty of power from the Multi Air Tiger Shark 4cyl . It’s look is very Unique , not a cookie cutter SUV , and we are very pleased so far !!
Our sales person, Noah, was very personable. We had some concerns about the vehicle that were properly and logically taken care of. Overall, it was a great process. I would highly recommend this dealership.
Very comfortable and safe
by Yguersel from Cliffside Park, nj
December 30, 2018
This car is fully satisfiying in all ways, I love it in every which way possible and extremely grateful to have the expirience in being able to drive it!
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