Used Jeep Wrangler for Sale in Pensacola, FL

We showed up at about noon Saturday, 7/28 and were met by Brad Woodruff. We told him our story, We've been online shopping for a smaller SUV which would meet several criteria. Important was the fact that my wife is 6' tall;we were looking for better mileage than our 2011 Pathfinder accords; and the space to carry my ancient bass violin was a requirement as well. Finally, as retirees, we faced budget limitations. We had narrowed our choices to the Toyota RAV 4, the Honda CR-V, and the Hyundai Santa Fe Sport. (We'd purchased a 2013 Santa Fe Sport from this dealership several years ago, decided we needed more power to pull a camping trailer, and sold it to purchase the Pathfinder.) Brad proved to be a great listener as he heard our whole story, then brought the 2018 Santa Fe Sport we'd seen on line around to the building for us to sit in. We also wanted to compare the CR-V with it. (We had tried the Rav 4 earlier, and found it less comfortable that a CR-V we'd tried at another dealership. Brad, then brought a CR-V around from your lot so we could do a "Side by Side"- A-vs-B comparison. He let us check them both out, sit in both, take measurements, and allowed us to come to our own decision that, though the Santa Fe Sport professed lesser gas mileage numbers than the CR-V, the Santa Fe Sport was much more comfortable, and large enough to meet the needs we'd stated. Brad was very personable, we chatted a good bit, learned of many commonalities we shared, (His dad was in the Air Force, as I had been, His children were in the band at Tate High School, and that their band director Joe Hooten,(who had been Brad's band director in high school,) was a long time friend of mine, since I taught orchestrate at Tate High School some years before. All in all, it was a no pressure, easy experience to select our car, and Charla made the paperwork side of it more pleasant than we ever expected. The entire venture was simply a process with which we were most pleased . Michael & Leslie Richardson

Fun Jeep to drive! Soft top allows you to go topless in warm weather! Six speed runs great on expressways. I am only second owner. I took great care of Jeep.

I sent in a survey already----what's going on? It was complete and lengthy and I'm not doing it over again. It was positive and mentioned employees by name who I wanted you to thank for me!!! PS How do I know the quality of repair till I use the car??? Facilities marked down cause there was no fruit on hand---told the person who handled that was absent that day. No excuse! PLEASE USE THE COMMENTS FROM THE SURVEY I FILLED OUT A FEW DAYS AGO?

The jeep is great. Just had a baby so it’s no longer ideal for me. I’ll throw in 4 siped snow tires. Barely used I’ve never had an issue with it. Bought it new and it’s paid off.

My wife and I started looking at cars months ago. Either the price was not reasonable, the sales had no knowledge or other issues. We decided to go to this dealership, over an hour from our house. We arrived at this dealership hoping to look at a few used cars, but not expecting to buy (like usual). We met Joel, a friendly, knowledgeable sales professional. We could not have been more impressed. Instead of driving off the lot in a used vehicle, we bought a brand new SUV. We told him our needs, likes, and dislikes and he found the perfect solution. He kept in mind our budget the entire time. This wasn't just a good sales experience, it was great. Joel took the time to offer us a complimentary drink on a 90-degree day, a snack, and tour of the facility. Another thing we were impressed with is that he wasn't so quick to talk numbers, or "if" they could help us. We spent hours (poor Joel) looking at different vehicles. Joel didn't even complain or show rudeness when my wife exhibited her unintended pregnancy hormones. Joel is seriously the poster example of great customer service. Then came time for test drives. Of course, Joel doesn't get paid to babysit, but he kept our daughter entertained while we discussed the vehicles, complete with some Pokemon GO on the test drives. I mean seriously, what sales person cares that much! We finally (7:30 at night) were ready to throw some money down and drive off. Seems how we live in Crestview, we were quite ready to go. Then we began to deal with Rick in finance. Rick said he would love to sign the paperwork and that he would sign and sell the vehicle tonight, but he thought we should wait until morning. We thought this was just a clever sales tactic. We decided to trust him and waited until the morning. He called us and said he got us an interest rate less than half of what we discussed, and pretty close to zero. Really?!?! Of course, we went back to the dealer. When we got there it got even better. The interest rate went down again and we found out we could get a brand new SUV for the same monthly payment as one 4 years old. Joel continued to make us feel important and worked hard to make us feel he was our advocate rather than sales person. It was so refreshing not to hear "I just started and don't have the answer to that" or "here are the keys, let me know if you have questions". Joel had answers to questions we didn't even think to ask.

Easy to shop online, haven't found a car I like yet but will continue to try,

I can't say enough or say thank you enough to the World Ford service team.It was the first day of a week long vacation and we were excited with anticipation, looking forward to seeing family and having some great down time.The wife and I were headed to Florida from Louisiana when our 2002 Expedition developed an issue. it was mid-day and the folks at World Ford performed like a NASCAR pit crew to get us back on the road. It seems that our local dealer's tech had taken some short cuts when working on our vehicle and didn't reinstall one of the wiring harnesses properly. This permitted it to lay across the engine and melt insulation/short wires causing the "limp home mode" to engage. The World Ford team worked for a couple of hours and thought they'd have to wait until Monday (it was Saturday) for their transmission specialist to get in and have a look. They kindly arranged for us to be taken to a rental car agency for us to get a rental and while we were there we received a call from them that they'd found the problem and it would be fixed in about an hour. Seems the young man working on the problem wasn't satisfied and kept working the issue to get us back on the road. They did a very professional job repairing the problem and even took the time to provide us a short write-up on the workmanship our home dealer had performed. I was able to take this to the home dealer and get a full refund for the repairs. I really appreciate they're professionalism and interest in providing real service. If I ever move to Pensacola or I'm in the area and need service I know where I'll go.

It meant all my needs. Plenty of leg room up front. Smooth driving all round I think. Never had a problem. Overall a fun and enjoyable ride.

Facility is clean, but when you have to come back three times to get the issue figured out, I'm glad I had a service rep like Jerry to correspond what was going on and to get things figured out. Keep it up Jerry. Give that man a raise!

Never ever an issue with the Jeep. Always reliable and never an issue. Simple maintenance is all you need. Gets me to and from, Wherever and Whenever.