Purchasing a brand new car is a rear event in my life so I chose Van Bortel Ford because I trust Kitty who stands upon her word. Normally I buy a lightly used car and drive it for 6 or so years. You could imagin my excitement to purchase my brand new 2014 Escape. Excitment quickly turned to dismay after I soon discovered there was a water leak from the windshield, saturating a portion of the driver side headliner. Van Bortel service finally fixed the water leak problem after several attempts. Personally, I always dispised a headliner with those ugly water stains, and now I own a car that will have a long running ugly water stain. Van Bortel promised to stand with me to either clean the headliner or even replace it if the water stain persists. Recently I brought my Escape in to have the water stain treated again or have the headliner replaced. Also the leather seat devoloped a series of cracks that I definately was not happy about, so I also brought the seat to their attention. Service again washed the headliner plus Ford, Van Bortel, and I split the cost of the new leather seat covering to replace the cracked one. Thank you for standing behind your word Van Bortel Ford even for interior up keep!
Jeep Wrangler, classic and no frills
by MW_bb from London, Ontario
November 19, 2018
Pretty happy, always wanted one particularly looking forward to taking off the top in spring and summer. No frills interior that can get rained into worst case, low on electronics, even the windows are manual crank (the better to remove doors without wiring I guess). Pretty "connected to the terrain" type feel, polar opposite of a luxury vehicle but if you like this sort of thing, you may get hooked.
Worked with Jake Gray, and he was very helpful. I am very pleased with my new Kia Sorento! I would definitely recommend Vision Kia East Rochester.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
Joe and his staff are always very helpful and professional to work with. This is my 4th lease from Vision Kia Fairport!
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information I needed.When I came over ( from Buffalo area) car was ready and the rest of the transaction was easy! Highly recommend.
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
They were such great people to work with. They were able to get me the exact vehicle that I wanted. The people are very friendly and helpful with whatever you need.
Nice Jeep for the money
by Bob from Kentucky
December 5, 2018
The 2012 Jeep Liberty Jet is a nice combination of truck like feel with the luxury amenities of higher priced vehicles. Maintenance and attention may be higher than others, but a great american made vehicle.
did all my work over the phone and when I drove from eastern ny to Canandaigua 230 miles I was greeted professionally and everything was as good or better than was promised over the phone which was a big concern of mine because of past dealer nightmares. I've bought vehicles as far west as Arizona, Oklahoma, South as far as Florida and north Carolina NEVER had a better experience. I'll definitely buy there again. Chris my salesman and Steve in finance were truly a joy to work with they both worked diligentl to meet my needs. GREAT EXPERIENCE !!!!
Most powerful stylish Jeep I’ve owned!
by CherylandRandy from Muenster, TX
January 13, 2019
Needed power for steep gravel road and I got it!! Tank-colored Sahara with Lift for off-road adventures! TOW PKG ... Durable, comfortable, and looks great!
We stopped in to inquire about leasing. We were greeted by Howard Hill & welcomed to the dealership. Howard listened to what we were thinking of looking at and offered information on the leasing program. He then suggested we look at a Grand Cherokee he had in the lot. He brought it around & showed us how everything worked. We took a test drive & he further explained the many features it had. Returning back to the office we decided it was what we wanted. Howard then began the process of the paperwork & setting us up with Steven Mansfield in finance dept. The day started meeting Howard around 9:00am and by about 12:30pm we were happily driving our Grand Cherokee home!
A bit over priced but still love it.
by Joseph Jakubicz from Green Bay
December 9, 2018
The term, ’it’s a Jeep thing,’ is real. Either you love them or hate them.
It is a convertible 4X4 and fun to drive.
Under powered, over priced and it is not comfortable.
However, ’it’s a Jeep!’ Love it and would get another in a heart beat.
Great service, great rapport!I felt well informed making my purchase. Jared Hobbs was very thorough insightful and made me feel confident with the choice I made. Though I am a first time buyer, I brought a lot of experienced people with me and they all agreed that our sales rep did a highly competent job and left me with a very positive experience.! THANK YOU JARED~
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
Jared was a pleasure to work with on finding a vehicle! The process was quick and smooth.. I would most definitely recommend to anyone who asks for finding a vehicle to go to The Dansville Dodge Chrysler dealership and ask for Jared! Thanks again!
Best vehicle I have ever had!
by Jeep lover from New port Richey
January 12, 2019
I wanted an SUV....never thought I would be blessed enough to own a Jeep!
Love this vehicle. Roomy, pet friendly, reliable and fuel efficient.
What more can I say!?!
Oh yes.........design.....style...pure Jeep!
Thank you Phil for the stress free car buying process , not only did I leave with the Jeep I wanted also I got the the best person for the job !! Your a great salesman!!
Easy to Drive
by Sgt. B. from Peoria, AZ
January 6, 2019
The V6 provides plenty of power still averaging 18mpg in the city. The auto idle shutdown takes a little getting used to at stoplights and I have had to watch my head getting in and out due to the angle on the A pillar, but drives great, real smooth and responsive.
I had never bought a vehicle from Dansville Chrysler Dodge Jeep before. I was in town and was driving by and saw a small truck and stopped to look. I returned the next day to test drive, and I liked it, but also liked the looks of the RAM 1500 Truck, so took that for a test drive and it was love after that. The service was exceptional. Jared made the process easy. Any of my family or friends looking to buy a vehicle, go see Jared at Dansville Chrysler Dodge Jeep, Tell him Becky sent you!
by ?Black Friday ? on Wednesday from Victorville, CA
November 27, 2018
This vehicle is great and meets all of my needs.
It has all the features that I was looking for and the ride is smooth...
The size and the style is a great fit for my family!
Fast, Friendly, Efficient, Straight forward and no B.S. !
by Cody Sears from DealerRater.com
November 28, 2018
My experience purchasing a vehicle through Pellegrino was exceptional. Between Sales, Service and the Staff up front everyone was kind, easy going and a pleasure to work with. I didn't feel pressured once and Brad went above and beyond my expectations through out the whole deal. I honestly don't think I have ever wrote a review my entire life, but I felt it was due here. I was in my new truck and out of my old one faster than I had imagined possible. Thanks Pellegrino for everything and keep up the great work !
Lot of problems after 80 thousand miles
by No from Murray ky
January 4, 2019
Has been a good car till hit 80k miles. Since the it's been the transmission, motor mounts, catalytic converter, gas cap. Airbag sensors,
Bought as a family car
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