I had the pleasure of working with Mike Young and Richie Garchitorena when I bought my first car (just last Monday!).
They were incredibly friendly and welcoming. The entire process was so relaxing and they made everything so easy to understand as well. I really couldn't have asked for a better experience (or better help) buying my first car.
I was greeted at the door and went to look at one car and bought a completely different car all with Keith's help. He did his best to keep my monthly payment the same and I was very satisfied with the service and I'm very happy with my purchase.
We have three dealership in close proximity in Delaware but chose Brandywine. Why? The honest and superb customer care we received from Keith when we had specifics in mind during our car search. He made the transaction smooth along with the finance officer to seal the deal. We were in an out in 2 hours and the vehicle was detailed beautifully during paperwork happened inside.
Great experience on the purchase of 2018 dodge durango gt
by xxgempirexx from DealerRater.com
October 25, 2018
I came across the dealership on carguru and contacted them about a 2018 dodge durango gt. Everything was done over the phone since i leave in staten island and they are in delaware. The car was clean and ready to go, all paperwork was ready. Was in the dealer about a hour max. Experience was great, salesperson was good to work with.
After visiting other dealerships and feeling very pressured I wound up one night at Brandywine Chrysler Jeep Dodge. Everyone was pleasant and accommodating. Keith was patient and helped me get the Jeep I wanted and helped program my electronics which was super helpful for someone who is not tech savvy. I would definately recommend to anyone looking and needing guidance.
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
When I bring my Solstice in for service, I can rest at ease knowing that I left it in good hands with Faulkner's Service Shop.
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