This was our first experience working with Patriot. Started working with Bob Johnson to possibly purchase a Traverse but then decided to replace our 2008 Tahoe with a new Tahoe. Despite all the searching Bob did for us, we couldn’t find exactly what we wanted. So through Bob we ordered a 2018 Tahoe. From start to finish (got the Tahoe yesterday!!!), we worked with Bob for a long time and he was always kind, patient and helpful. Whether we stopped in, called or emailed (and we did all three), he always found time for us and was very responsive. We met other great people at Patriot and the dealership was always immaculate. Great experience, great salesman and we are thrilled with our new Tahoe. We now look forward to trying their service department.
They earn the right and privilege to be called Kin
by Brett-Equinox from Telford, PA
March 6, 2018
The people here were absolutely excellent. They were knowledgeable, responsive and understanding. I dealt with Kristen and Tim on my purchase here and could not be happier with the service. When it comes to customer service it is obvious they hold the highest of standards. I can't say enough about the staff and mangagement here at Patriot. They are truly the king's when it comes to buying a new or used vehicle. I highly recommend considering them in you next vehicle purchase! *Cheers*
What a great experience it was purchasing my Jeep from Tri County! It was such an easy process and my dealer Derrick Geisler took the time to help me with my needs! Derrick and his manager Mike McVeigh took the time and effort to help me get where I wanted to be in a payment! I was shopping another dealership in the area and knew right away they were trying to pull a fast one on me which did not sit well with me. You can't please everyone but before making a decision go to Tri County before a final decision...I'm happy I did!! Thanks Tri County!!!
Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
Needed an oil change on short notice, they said no problem, bring it on by. I dropped the truck off a half hour before they opened, and there were service people there already. They took my keys and info inside and off I went. Called me an hour later to tell me it was finished. All for $35.
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
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