I have been here before for warranty work and was impressed with each visit. Normally I find car buying stressful and irritating. Just had the best experience EVER at billion auto kia iowa city. Manager and sales staff are friendly and professional. Totally stress free experience!
Second Jeep purchased from Joe Stroppel, honest & works hard. Andy is great as well getting us such a great rate! We will continue to get our vehicles serviced here as well as all of our future purchases.
I bought a Jeep here 18 months ago and had a great experience, so when I was searching for a car for my 16 year old, of course I returned. I had Joe watching for a good deal for me and when we arrived at the lot I found the right car!
It is a used car, but in great shape and had been serviced so I know it is in good working condition and more importantly, safe, and I got it for the price I needed.
Joe Stroeppel made the buying experience incredibly easy.
Thanks to the great experience, this will definitely be a future destination for vehicle purchases.
Baba was great! He was helpful and polite. We came in looking for a used truck, but ended up leasing a new truck. Baba and Jason were very helpful in finding us what we wanted in the price we could afford. They explained everything in detail and worked out all the details. We found them to be honest and easy to work with. We will definitely be back!
I initially took my truck in for service to the dealership, and while waiting for the repairs to be completed ended up talking with a couple other customers who ended up having the same problem with their vehicles decided to see about purchasing a new truck instead. Started talking with Joe Stroppel about the availability of a new truck. I believe that he went out of his way to look for and help me with the purchase. He covered all the features and options. I would recommend him to anyone looking to purchase.
I just purchased my new used vehicle from there and the staff were very friendly and helpful.Joe stroppel helped me through the process and everything was done smoothly.Very professional and friendly atmosphere.Great place overall! They have a wide variaty of selections and they'll find the right fit for you and your budget.
I went to 3 cities and 5 dealerships looking for a specific type of vehicle. Rossco was one of those dealerships. At each of the other places I visited I felt somewhat intimidated by the sales staff but not here at Rossco at all.
Ricky was very friendly, professional and helpful. When diagnosing a possible issue with the car, he suggested exactly what I was thinking and we worked it out immediately.
The price was half KBB suggested price, CarFax was exceptional and the car drove out better than any of the others I tried. How many dealers this size offer CarFax "free" report - none I've found!
If I could give a higher score I would - extremely happy with value.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I was greeted right away. The sales and finance people where very friendly and helpful. They answered all of my questions. Nick asked what I wanted and the 1st truck he brought to show me was the one I bought. I would definitely go back to Mcgrath’s to buy a vehicle in the future. If you ever go to McGrath Chevyland asked for Nick Gordon he will help you and treat you good.
This is a real review, i have no affiliation with any employees there.
I put these guys through hell along and never did they get disrespectful with me over the 6 days leading up to me buying my Challenger Scat and Shacker 392. They gave my a great deal, and beat my banks APR when it came to sing for the loan. I will be a long term customer now.
We bought a 2014 Chevy Sonic in Feb 2016. We were told it took semi-synthetic oil. With the car I gor 3 free oil changes. Thinking the oil needed to be changed every 3 months or 3000 miles I scheduled an oil change because according to what I was understanding it was past due. Nobody told me any different. I got it serviced and again nobody told me I could wait almost 5mos 5000 miles before I had it done again. Like clockwork 3 months later I had it in again for an oil change. Again nobody told me. I used up 3 free oil changes PLUS two more one of which cost me $48 and another that cost me $52 and still nobody told me. I became aware of this when we needed to purchase another vehicle and bought a 2014 Chevy Traverse and we were told then that it takes semi-synthetic oil and doesn't need to be changed as often. I contacted service and they gave me the run around. Tried to tell me I didn't have the service done there. But yet it was listed on my service log each oil change I had done. Well a gentleman called me was going to look into if I could be reimbursed in anyway and have heard nothing from him. That's been a month or so ago. My advice Be watchful and don't take anything at face value. Would only recommend with words of caution.
Convenient. Service department is a little over zealous with service recommendations. Example : suggested needing alignment because tire wear was off VERY SLIGHTLY. The tires have 73000 miles on them and still have great tread wear.
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
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