Andy and Austin went above and beyond to get me into the car I wanted at a price I was comfortable with! The whole process was quick and easy! I would definitely recommend Andy if you are shopping for a new vehicle!
We came from about 300 miles away to purchase the vehicle, and only spent about 1 hour at the dealership. Everything was ready/prepared as requested. Tyson, Josh, and the whole team were extremely professional, welcoming, and courteous. This was an A+ experience all around.
Michael was very helpful in making the buy / trade process quick and painless as possible. We were able to quickly zero in on the vehicle that fit our needs and budget with only two visits to the dealership. We appreciated the follow up contact to make sure we were satisfied with car and service.
I worked with Sarah at Terry Hendricks to purchase a used 2015 Ford F150. Sarah was helpful and friendly from the start. She answered all my questions and checked out the truck personally before I drove down to test drive it. Sarah and the staff at Terry Hendricks were friendly, helpful, and not pushy. The buying experience was painless and fast. Overall, a great car buying experience. Thanks Sarah!
I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
I have had bad experiences at dealerships in the past and have stayed away from them but my experience here was completely different. The salesperson Don was a very honest and straight forward Salesman. I can definitely tell he has been doing this awhile. I also bought an extended warranty and so glad I did with the high cost of parts and labor anymore. It gives a person peace of mind. I would highly recommend Northtowne Motors in Defiance. Will buy from them again in the future.
Very nice facility and staff and had exactly what we wanted and got us in the payment range we wanted ! Will recommend them to anyone looking to purchase a new or used vehicle and will be a return customer.
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
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