Let me just say that after looking for a new car for over 3 years, I’m really surprised that I didn’t check this dealership out sooner. Not only did they have the vehicle I wanted, the professionalism that was used during the process was truly mind blowing, thank you SHGMC
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
I had slowly been looking for a 4 door Jeep Wrangler. The first dealership didn't answer my emails or respond to a voicemail. On a Saturday, we went in & met Ben Lindemulder. Test drove what I thought I wanted but what they had in stock is not what I wanted. He started looking right away. After getting home, my husband had a few changes to our list, Ben took it in stride. I went the next Saturday and Ben & I worked through options for getting a car in. He had it on Monday and I picked it up. The only wrinkle in that process was the other dealership put them off until late afternoon, and it was a drive for them to go get the jeep. Because it was late, even though it was not their fault, they came up with a plan to take care of me for the late delivery. The staff stayed late to get it ready, and do the paperwork. No grumbling about doing that. After getting it home, I found a little issue, and they were not obligated to take care of the, but they had me bring it back in. I've never had a dealership that works so hard to keep you happy.
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
After a not so great experience at another dealership, we were pleasantly surprised by the down to earth, no pressure approach we received while working with Bo Moore. We were very specific on what features we were looking for in a Jeep and he took the time to track down a perfect match for us! I would recommend Bo AND Crown Motors to friends and family--and already have!
Looking to buy a new Hybrid but ended up purchasing a used Town and Country (long story) Rob was EXCELLENT!!! Would recommend Him as your number 1 go-to guy if you're looking for a new or used Chrysler vehicle no matter where you live. It will be worth the trip.
We were looking for a new command truck. Kim Foster was able to speck out what we needed quickly at a good price. We were able to build what we needed well under budget. And we have a very nice truck and have received many compliments on it.
Thank you for your help Kim.
I honestly thought I was just stopping in to BEGIN my search for a new car. I was greeted immediately, and my salesman Bo Moore made my shopping experience wonderful. I explained what I was looking for and he calmly and genuinely made it happen. The entire purchase was quick and simple. This was not your typical car buying experience. Bo listened to my needs and found a car suited to both by budget and requirements. Apparently this dealership LIKES TO SELL CARS and I can see why a large part of their business is repeat customers. I was treated as though my business was valued and my time respected. I was not forced to endure the usual back and forth haggling that is associated with the normal car buying experience. Bo answered all questions, was very patient and helpful, truely listened, and together with Crown has earned my loyalty as well. Thank you for making my purchase an enjoyable experience.
My wife was recently involved in an unfortunate auto accident and we were in need of purchasing another vehicle. Being long time Honda owners we wanted to purchase another Honda. Mark and Sonny at Tyler Honda absolutely bent over backwards to get us into another CRV. Anyone looking for a great car buying experience ( and love Honda's) should definitely stop into Tyler's. Great experience, great staff. Thanks again Guys...
I went into Elhart Hyundai to get a new vehicle and Junior took great care of me while we were getting me into the vehicle I wanted. Caryn was wonderful as she got me a loan with a great interest rate. I could not be happier. They even followed up to make sure things are good with the new vehicle.
If you want someone that genuinely cares about you and will do anything to insure you get the best deal go to brittany. She has helped in so many ways I'm so happy I made a deal with her for my 2014 Chevy Malibu! Best dealer ever
George and britny were awesome on our purchase of our car. Even the finance lady was superb...they all walked us through everything....and even gave us great pointers on rebuilding our credit. They were caring and very tenitive to us. I highly recommend elhart for your next purchase. You don't find that kind of service anymore....bravo on a job well done.
I had searched the internet and found a vehicle I was interested in with the options I wanted at Elhart. I met Brittany in the lot and she showed me what vehicles they had with the options I was interested in and even a vehicle that they had just got in. She was very knowledgeable and polite and not pushy. She was easy to work with to get a very nice vehicle at a good price. The next day I met with Jennifer who had all the paper work ready and made it fast and easy to get that done. Brittany had the vehicle spotless and full of gas and ready to go. Great people to work with when you need to buy a vehicle!
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