Used Kia Niro for Sale in Akron, OH

Our sales person John Kainrad was absolutely amazing. Rick Vaughn the sales manager was great. There was nothing about this experience that was negative. They have clients for life.

When I first bought this car I needed to take it into a tire replacement place to have two new rear tires put on since it jumped all over the road at time. The cruise control has a mind of it's own and will not reset at the speed you set it at after breaking. I've almost completely lost power from the engine twice had to put it in neutral and pump the gas and after a time the engine kicked back in and it ran fine but when it did that the last time I was in the middle of a blizzard in Illinois and if it would have died WoW would I have been in trouble. Finally I went to open the rear passenger side door when I first got the car and the handle fell off the car I was on vacation at the time I was ablt to fit it back into it's place the dealership said Kie new of the problem but wouldn't fix it until they fell off the car? Well today 05-04-19 both passengers side door handles fell off in my hands have to take it back into the dealership on Tuesday to have them put new handles on the passenger side doors. You'd think that Kie would want this car to work perfectly? I do every time i take it into Bill Walsh Kie in Ottowa,Il.the mechanic's say they checked all of the above problems and why the power loss they haven't a clue or the fault in the cruise control either? Since new tires were put on the back the vehicle ride fine but wioth a car with less than 200 miles on it should you need new tires on the back end of it to make it track properly I don't think so. I love the gas mileage but am disgusted with these door handles falling off the vehicle looks like they attach them with pot metal or plastic whatever they are using they need to stop it and use a product where the handles stay on the car. I have own a lot of cars but this car has it's problems I half way think they need to replace the computer on this vehicle with the loss of power and the cruise control issue. If I ever get stranded Kie might just be hearing from my lawyers especially when I'm in the middle of a blizzard. Well there you have it Kie you need to engineer this car much better of fire those in charge of the design flaws in this car.....

Great treatment at this dealership. I wanted decafe coffee which they didn't have so one of the managers went to Duncan Donuts and bought me coffee. I don't know his name - but thanks so much!!!

This car is remarkable. It's so different from our other cars. My only concern is the passenger door is too heavy for someone with numberois health issues.

I was in the market for a used Kia Optima and found one at Ron Marhofer in Cuyahoga Falls, Ohio that was priced well below market. Lonnie Murdoch was quick to respond to my inquiry on Car Gurus. He was very knowledgeable about the vehicle and was extremely helpful in responding to my questions. This dealership's philosophy is upfront and honest dealing, no pressure and no haggle which made my car buying experience easy and pleasant. I would strongly recommend giving this dealership a try...the drive is well worth it.

Love all the bells and whistles for the price of this niro touring edition. Gas mileage is amazing. I fell in love with the Hybrid. It has power when needed. The list goes on the happiness of owning this car

Although I did not make a purchase Mark was very kind and helpful

I love the gas mileage. The care car lives up to what was promised. Very comfortable. Easy to get in and out of for older people. I wanted an SUV but was afraid of the height to get in and out of. This car is perfect for older person to access. Love this vehicle.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

I have really enjoyed this car. Being a hybrid the MPG is very good and exceeds my expectations. It is by no means underpowered. My wife and I made a trip from Ocala, Florida to Kansas City and the car performed admirably. We were comfortable the entire way.

I went in with an idea of what I wanted, and what I could afford, and came out with more than I had hoped for. The car that I bought was actually a step up from what I thought I would be able to get. The salesperson, Jon Gemalas, seemed to understand how nervous I was about making such a large purchase, and walked me through the process a step at a time. I actually did very little while he ran around taking care of everything. In the end, I drove off the lot in my new car with a good feeling about the whole experience.

I have never owned a hybrid vehicle before and so I am very happy with the gas mileage. Plus this car has a lot of room inside. It is comfortable in the front seats and also back seats. I have USB ports, Bluetooth, back up camera, folding mirrors, heated seats. The list goes on and on. This Niro touring Suv is also full of pep!! I love it.

Service I recently called in the morning to schedule service for a slow leaking tire and was able to get an appointment a few hours later. Since I replaced all four tires in 2014 from this Kia dealership, a discount was given for the repair. (Nice!!!) Not only was a quick appointment amazing, but while checking the car, I was advised that my front brake pads were pretty worn. Since I was already at the dealership, I agreed to service the brakes right then & there instead of returning at another time. (Another Nice!!!) The service department was so accommodating, knowledgeable and friendly regarding the maintenance of my 6 yr. old KIA Forte EX - especially since the brake pads were added on to the original service appointment. Personnel I can't say enough positive things about the staff at Kia of Streetsboro (sales, service, management, receptionists). It's nice to be treated professionally, but also with true kindness and as a cared-for client. I will continue to recommend this dealership for it's nice waiting area, the quality of my KIA car and the fact of its great location / accessibility. The employees deserve a "shout-out" and kudos for helping this location remain top quality.

I love my Niro...Traded in a Sorrento which was wonderful but wanted something a bit smaller with better mileage. I was the back end was just a wee bit bigger for trips and garage sales. It's a great car and very fun to drive. The back up camera is excellent, and I love all the safety bells and whistles... I do miss having a cd player...didn't notice it wasn't included when I bought it.

This is my 1st Hybrid. I like this car overall. I know it’s just a LX model, but I kinda wish it had a sunroof or moonroof. But it has Apple play, cruise control and it’s easy to function the radio and air conditioner while driving. I like the fact that I can hook my ApplePhone to the USB and I can automatically get Navigation.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

The only thing is it's hesitant on starts from stopped. I think this should be expected though. Other then that it seems to be a great vehicle & the 100,000 mile warranty even covers the Battery on the electric motor.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

I like the car. On the edge of loving it, but. It's drives great until you get over 55mph. Over 55 you have to drive it. It likes to wander on the road and a bit underpowered so it's throttle is lagging. To me doesn't seem solid at higher speeds.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

The Kia is a marvel of product design and engineering. I was doubtful that it would get the gas mileage shown on the sticker. I was right -- it exceeds the EPA estimates. Because it is a hybrid, it is not a "driving machine," so getting from zero to 60 takes is a little anemic. What it does, very nicely, is give you feedback on your driving style (economical, normal, and aggressive) and helps train you to drive for efficiency. The electronics are well designed and easy to use. I really like my Kia Niro.

2019 KIA TOURING We LOVE this car!! We are in our 60's and absolutely love it! The safety features that are standard are mind blowing and we love the cruise control features along with the Driver Only button..it rides very smooth on the highway and its handling is over the top with he 18 inch wheels with Michelin tires as it takes corners like a dream..the accolades go on and on, seriously..A REAL 6 speed transmission?..its a hybrid, its got to have a CVT right?...NO a real trans...With a SPORT MODE that super powers the car and INSTANT throttle response! The navigation is PERFECT...the Hardon Kardon stereo is over the top and sounds AWESOME! ...seats are PERFECT! ...wish the passenger seat was power but that's ok..LOTS of room for EVERYONE in the car...rear seat room is unreal... We have leased 2 Camry's and we loved them BUT no wheres near the Niro...not even close!..we love the higher seat height also.. Seriously i could go on and on how great this car is but if your on the fence, go get one..you will LOVE it, haa!!

I had a good experience with this dealer. Unfortunately wasn't able to get financing w/o down payment but that's not their fault. Kyle was very easy to work with and didn't pressure at all.

I have put this car to the test on long distance rides to Texas and Chicago. The gas mileage is great. The handling is great. I'd buy another.

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

Owned two Kia Souls previously so the Niro is my third Kia. The Niro Is a great car, and an amazing hybrid. I considered the Toyota Prius but from any angle, it’s just butt ugly. It’s hard to think of the Niro as an “SUV”. Think of it as a large hatchback. On my third tank of gas. First one averaged 55.7mpg and the second was 54.4. If I had to complain about one thing, it would be the lack of blind spot monitoring on the LX. Not even available as an option. My LX has the Tech package with Forward Collision Auto Braking, Lane Departure and Smart Cruise. Why not throw Blind Spot Monitoring in too? All in all though, I would(and have) recommend the Niro.

We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!

I love that this is a Hybrid you dont't have to plug in. It has a great smooth ride and very little road noise. This is my second Niro (my previous one was the first year they were made, 2017).

Great place to buy a car! Trustworthy and honest! Highly recommendable and stop in and see Julie, she’s the best! You won’t be disappointed shopping here

Meets all basic needs. Easy to get in and out of. Style is great and the interior is a nice. The car performs really well.

There is a reason they have 552 reviews and a 4.8 rating , they do everything right from first call to last handshake before you leave. Salesman was extremely patient and friendly. ( Way above and beyond what you would expect ) he made sure the price and car were a fit ) He worked for me to get the best price &/ quoted me a price dead on accurate to the penny. Even responded to my 1 last text saying try this car after days of him checking the costs of others and I'm glad he did cause i left with it tonight at 8:45 pm. Awesome guy !

I love everything about this car, except maybe that the engine has to be on to get heat. But usually the heated seats and steering wheel do the job effectively. Everything has a purpose and it is very well thought out. It is costing me about .01 cent per km to drive.

If your going to buy a car ask for Holly I have bought a few cars from her and she is amazing! The dealership is very friendly and buying a car very easy and upfront!

Rides great and great gas mileage. It has enough power for me. I just really like the way it drives. The 10 year 100000 mile warranty is great.

Never imagined that car buying would be this easy, everything was well organized and i spent around 10 minutes in the dealership to sign the documents. Mark was very knowledgeable and didnt beat around the bush to convey his thoughts. He was very flexible and accommodating of my time (i took the car at 9 PM).

I am still getting the hang of the high tech functions, but actually it is easy to use... the looks intimidated me, but it isn't difficult... in fact it allows me to let me know what the car is doing...

Nice people and they not out to scam you and thats rare very rare. They are very up front and gimmicks or game running and they let you decide what you want to do instead of just trying to get paid if they sell you a car.

Am enjoying it! Deciding we may be able to downsize the items that we feel are necessary for the trip. Am very impressed that we are getting such good mileage.