Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My wife and I went into the dealership to find out what my payment would be if we financed the remaining balance owed on two 2015 Kia Soul Base Model cars that the lease was up in May 2019. While I never got that information, Shannon made an offer to basically over pay us for our vehicles as the dealership was "low on pre-owned", to get us into brand new vehicles. So I looked around and was interested in the Niro. I liked the Niro FE due to the combined 50mpg and my wife liked her 2015 Soul so much she just wanted a brand new Kia Soul. We started the paperwork, My wife and I both went for test drives and after we got back he informed me that the FE trim of the Niro was not able to be leased. He said because of that error the manager will get me the next trim up, the LX for the same lease price offered on the FE. More paperwork was done and we closed the deal. Shannon. M was the reason I left with 2 brand new cars rather than my 3 almost 4 year old ones. The only thing that was not great was the fact that my wife and I were there almost 6 hours total. I don't know why it took that long but it did. My wife and I have had our new cars for a week and we both love them. Shannon. M definitely deserves a raise and a promotion with the skills he has. He was super professional and courteous. I hope that when my lease is up in 36 months, that I can work with him again.
Luis Martinez took the time and patience to show us the cars we wanted to see, he gave us enough time to decide without pushing, rushing or yelling us to buy a car as in the past, we had bad experiences with other sellers,
Chuck was a wonderful salesman I would recommend him to everyone Great hospitality from everyone on floor and back in service center had first service set up before left the floor
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