When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Just bought a new vehicle from JJ Rogers at Crown Honda. Very honest dealings with us and gave us a great deal. The vehicle was just what we wanted and JJ worked hard to make sure we were well taken care of.
I purchased a 2015 Volkswagen Golf TDi which I first saw on Ebay. I live out of state and had this car shipped to me. It was EXACTLY as described and has ZERO issues. Chris A & Ana did everything I asked for before and even after my purchase. I asked for a few specific tasks to be completed after the purchase and Ana did an awesome job at getting things done. Communication was awesome and most importantly the car is too. I got the car serviced and checked at the VW dealer and they found the car to be perfect as well. I bought this car sight unseen and I am truly happy with it. Thank you Chris A & Ana! I will be back!
by David & Tammy Jones from 7840 McGee Trail Tobaccoville,NC
July 31, 2018
I was very pleased with the excellent customer service I was given. Amanda was a Awesome adviser . I felt like she really cared about our concerns and was very open about ways we could finance.
Thank you to Greg, Sam and Amanda for making us feel so welcomed .
And the truck is Awesome
Although I didn't buy my new vehicle from Amanda, she was very helpful in assisting me in narrowing down the vehicle I did purchase from a dealership out of state. They offered extended terms and other incentives that was not available to her. She was very professional, prompt in returning my calls and e-mails. I would use this service in the future and I have recommend Amanda to my family and friends.
So far, everything has been great and done over the internet. I will actually be picking up my car at the end of this week, and then I could answer most of the questions at that as to the quality of repairs the the facilities.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
I was in the market to trade in a much older car for a newer and dependable model. I was scared and nervous because it's been years since I purchased a car. But at the end of the day, I was satisfied and all nerves had left. Rodney did just what he said, got me into a car that was affordable to me and wanted to drive. Even the financial guy Darrius wasn't that scary. I enjoyed my visit thanks to the staff. Bob King of WS, also has a very nice facility. Can't wait for my first oil change!
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