Used Kia Optima for Sale in Madison, WI

Jeff Copps was extraordinarily helpful and knew everything we wanted to know about our car. He was patient and very fun and helped us make the right decision for our family. I'd highly recommend both the dealership and Jeff in particular.

Very clean and fast, I can’t wait to do a long family trip in it. My oldest fell asleep after school after about 5 minutes

My "excellent" rating is a result of my experience working with William (Will) Waldbillig. Will's great. He's the kind of guy you hope you will get when you walk into the dealership showroom. He really listened to me as we went through what I was looking for. He did a great job helping me sort out the options. Best of all, he made the entire buying experience easy and enjoyable. I purchase the 2018 Kia Optima. I've only driven it for a few days now, but I love my new car. If you are looking at a Kia, I recommend you stop over at Russ Darrow Kia of Madison and ask for Will.

This was a great car! Amazing gas mileage and very reliable. I highly recommend this car for anyone that's looking for a affordable car that has great gas mileage.

Jake was awesome! Came in looking for a used car and I bought my first car within an hour. All the people were sociable and helpful. I got all my questions answered and love my new car. Thank you everyone!

This is the best car I have ever owned I love it the ride is so smooth and it's amazing on gas can't wait to see how it is treating me in 5 years or more

Great service experience. Aubrey was very nice and helpful. I'd recommend their service department to anyone.

This vehicle is better than what I expected, I would definitely recommend this vehicle to a friend. It’s very roomy and comfortable to drive in.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I LOVE my 2018 Kia Optima SXL. Car is fully loaded. 360 degree camera, Nappa Quilted leather, led exterior AND interior lights, pano sunroof, rear USB ports, front AND rear heated seats, front cooled seats, rear sun shades, and etc. Brought the car used from a reputable dealer in Ohio, got a GREAT deal, saving thousands! Test drove a few of its competitors ( Honda Accord, Nissan Altima, Chevy Malibu) . This car wasn’t even on my list. I am so HAPPY HAPPY , oh did I say HAPPY with my first new car purchase...and my family and coworkers are. My recommendation... if you’re looking for a mid size car, test drive on of these! Thanks Kia for making a Stylish, spacious, sexy, sporty, and safe car ( the 5 S’s)!!!!!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I am impressed with the Optima, as I was interested in a Cadenza coming in. This size turns out to fit me well. I highly recommend this car.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

rotors get rusty and sound like their grinding when applyingbreaks, expensive to fix. 16500 current miles . Rotors quality is poor. Check before buying. Thanks

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

It is a major upgrade form the ‘02 Jeep I used to own; very modern! I like the fact that it is hands free device.

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

Great car and great stereo system, one of the best good on gas as well. The car is also fast believe it or not, I was surprised.

The people who helped me get my car were The best. They were so friendly and cool. Best service I have had from a car dealership hands down. Will definitely telling people about you guys! Keep up the good work

This car has EVERYTHING! I purchased the EX with the Premium package and there's not really much more I could even think of putting into a car... maybe massaging front seats? That's really it. I bought this car primarily for commuting in and out of the city and I don't even mind sitting in traffic anymore. I just slide open the sunroof, turn up the music, pop on the ventilated front seats, and take my foot off the gas while the stop and go cruise control deals with the congestion. The only gripe I really have with the car is that it's slow to accelerate from a stop. The engine doesn't lack for power, but when you really need to make that turn before the next wave of vehicles blocks your path, there is about a 1 second delay after you slam on the gas before the vehicle will launch. Could definitely lead to an accident if you're not expecting that delay. Otherwise the drive is smooth and it accelerates quickly afterwards. 100% recommend this car to any budget conscious techy.

John help me to get my choice of car and he’s really wonderful guy, a very nice service he gave me. I will really refer another client to him. Thank you john

My wife loved this car, I read the reviews and so far have not regretted our decision to buy a Kia. Once seats are adjusted, it is a great traveling vehicle and gas mileage on the open road is far better than any other car I have owned. The engine and cabin are too quiet for a car of this price which is great for us.

I purchased my Ford Taurus from Goben West 4 months ago after relocating from overseas. The team was very easy to deal with at the time, not pushy and very friendly. Since then my car developed an issue with overheating which ended up being the water pump, a big job to fix. The issue was highlighted to Goben within the 100 days warranty and the local service manager Darren attended to the car and replaced a part. The car seemed fine for 3 weeks after the 100 days period was over and then started overheating again. Goben then took the car back without negotiating the expiry of the cover and had Ford repair it with no cost to me. Darren was very accommodating and kept me up to date with regular phone calls. All in all, great service and great team. Goben is certainly the first place I would look for my next car.

The OPTIMA 2015 was a good car to own for me. The look and color was right, driving the car felt sexy with speed, I saved a lot of money on gas. BUT, the passenger seat was too low. NEEDED the SEAT Lumbar support and Seat Cushion Height. OVERALL NICE CAR TO HAVE. PS The maintenance plan was Affordable

Overall great experience buying my first financed car at Russ Darrow Kia. I bought a 2015 Kia Optima LX and I love it! Great customer service. I wanted to stay within a budget and they were able to work with me. Any questions I had they were honestly answered and I really appreciate that. I had already picked out a car I liked before coming in that ended up being at a different location. I was able to test drive one like it and they had the car transferred to my location the next day. I was always kept updated. I highly recommend Russ Darrow Kia!

I have the fully loaded SXL turbo and it has everything you could want in a car. Best bang for your buck hands down. And it gets up in speed and pushed you back in your seat if you have this model. In love

I hadn't purchased a new car in almost 30 years. The Metro Kia sales team was very easy to work with. From being greeted, the test drive, selection of the car and the financial arrangements - made the experience as easy as possible. Took care of buying the car over a few hours on a Saturday afternoon - thanks Metro Kia!

This car is awesome. It has pretty much everything I wanted. The only thing is there is not a charger port in the back seat of the vehicle.

I visited a lot of car dealers during my car search and the best experience was at Metro Kia in Madison. Jeff Schreiner was extremely patient with me during this search and did not make any false promises on pricing. When it came down to agreeing on a price they stood by that price and did not try to add any additional up-charges after I arrived. It was nice to not have an over aggressive sales person to deal with, something a lot of the other dealers may want to learn. Jeff took the time to show us around and answer questions when we had them but also gave us our space during the process.

I am a big and tall guy 6'5 and I had plenty of leg room in the 2019 Kia optima. I am a tech guy so I love all the tech features in the New kia optima and the panoramic roof is nice! The engine has get up and go and it's a 4 cylinder! Roomy trunk, just a great car

I walked into the dealership just to pickup my dad from the service department and saw the Kia Niro on the lot. Of course I wanted to take it for a test drive... one thing led to another and this extremely affordable DREAM CAR was mine! The staff was fantastic at finding a finance plan that was right for me. I'd recommend anyone to take a look at Metro Kia of Madison. Defiantly worth the trip.

This car rides well, is comfortable and has plenty of room. It has been very reliable and easy to drive in the city or on the highway. It would be hard to beat for the price.

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

Purchased new after a disastrous 6 months with a new Civic. This car never let me down, never had a squeak or rattle, and never a trip to the dealer for anything but maintenance. I'd still own it today if it hadn't been rear-ended, twice, in the year that I owned it. It was successfully repaired both times but I just didn't feel comfortable driving it any longer. Paid off and traded.

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

Met my needs as anticipated at time of purchase , I wanted good gasoline mileage and a CPO warranty. The bickering I purchased met all of my requirements.